We changed insurers several years ago after being told by the then current insurer that their policy was not appropriate for a Strata Corp.
One of our home owners was familiar with CHU, so I...
阅读更多
Rachelle
CHU Underwriting Agencies
5 years ago
Thank you for your kind words and positive feedback. Our teams work hard to provide the highest level of service to our customers.
We appreciate you taking the time to share your feedback with us and the community and will pass it on to our customer service team.
Team CHU
0
分享
BV
BODY CORPORATE FOR 63 VERNON
经 Feefo 确认
5 years ago
BODY CORPORATE FOR 63 VERNON 就 CHU Underwriting Agencies 说了什么:
Have a clean out of staff that clearly don't seem like they want to be there, and hire someone more suitable. Thanks, bye
Vicki
CHU Underwriting Agencies
5 years ago
Hi Thank you for taking the time to provide your feedback. It’s quite disappointing to hear of your experience. Am I able to contact you directly to discuss further.Regards Vicki
0
分享
HA
Harley
经 Feefo 确认
5 years ago
Harley 就 CHU Underwriting Agencies 说了什么:
Tmely and clear reminders about insurance renewal. I have problems in opening some of the pdf files and why do you send 2 sets of all files?
Victoria Garamy Longbottom
CHU Underwriting Agencies
5 years ago
Hi Harley
Thank you for your feedback, can I contact you directly so that I can investigate?
Regards
Vicki
0
分享
GM
Geoff Mcguiness
经 Feefo 确认
5 years ago
Geoff Mcguiness 就 CHU Underwriting Agencies 说了什么:
Extremely helpful and friendly well done
Rachelle
CHU Underwriting Agencies
5 years ago
Thank you Geoff, we truly appreciate your feedback and will pass it on to the customer service team
0
分享
受信赖的顾客
经 Feefo 确认
5 years ago
Easy to deal with.
All done online these days, process is smooth, quick and efficient.
Rachelle
CHU Underwriting Agencies
5 years ago
We are thrilled that you had a positive experience and thank you for taking the time to leave your feedback.
0
分享
TO
THE OWNERS
经 Feefo 确认
5 years ago
THE OWNERS 就 CHU Underwriting Agencies 说了什么:
Convenient and simple service
Rachelle
CHU Underwriting Agencies
5 years ago
We are so pleased that you had a seamless experience and thank you for taking the time to leave your feedback.
0
分享
TP
THE OWNERS OF S P 18902
经 Feefo 确认
5 years ago
THE OWNERS OF S P 18902 就 CHU Underwriting Agencies 说了什么:
Renewal
Easy process to renew insurance.
Rachelle
CHU Underwriting Agencies
5 years ago
We are so pleased that your renewal process was hassle-free. Thank you for your feedback.
0
分享
FR
Frank
经 Feefo 确认
5 years ago
Frank 就 CHU Underwriting Agencies 说了什么:
Great Service
Very easy to deal with. Clear policy document and easy to understand.
Rachelle
CHU Underwriting Agencies
5 years ago
Hi Frank,Thank you for taking the time to leave us feedback! We appreciate your feedback and are always striving to offer the best customer experience.Team CHU
0
分享
RO
Rohan
经 Feefo 确认
Melbourne
5 years ago
Rohan 就 CHU Underwriting Agencies 说了什么:
Navigating Insurers can be a tricky - Choose wisely
I have dealt previously with Victoria Garamy Longbottom who has been very professional throughout our correspondence. Its a shame CHU do not consider 'Special Risk' insurance as part of there...
阅读更多
Rachelle
CHU Underwriting Agencies
5 years ago
Hi Rohan,
Thank you for your kind words and positive feedback. We will be sure to pass this on to Victoria and her team. So that we can pass your feedback about Special Risk insurance to the correct person, could you please email us on marketing@chu.com.au with some more information. Thank you, CHU
This years insurance Policy was sent to the address of the insured property (106 Cromer Road Beaumaris , rather than our registered office , which is the usual practice .
The CHU letter was...
阅读更多
Victoria Garamy Longbottom
CHU Underwriting Agencies
5 years ago
Hi Steven, I have checked the policy and can confirm we currently have the postal address as you have requested above. I’ll call you later this morning to discuss further.