Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Charles Trent评论

显示全部2,894条点评

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 Charles Trent 说了什么:

Good Service, efficient and performed well. Helpful driver collected vehicl...

Good Service, efficient and performed well. Helpful driver collected vehicle, and payment was swift. Good Job, would recommend without hesitation. Simon Cook

Customer Service

Charles Trent

9 years ago

Thanks Simon for taking the time to review the scrap car collection service we offer. Here at Charles Trent we pride ourselves on delivering a quality service so you've popped a big smile on our faces. Have a great weekend!

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 Charles Trent 说了什么:

Good service by Charles Trent

The chap who collected my vehicle was very friendly and professional.

Trusted Customer

经 Feefo 确认

Rugby

9 years ago

Trusted Customer 就 Charles Trent 说了什么:

Excellent service by Charles Trent

Excellent, efficient service

受信赖的顾客

经 Feefo 确认

9 years ago

Excellent service by Charles Trent

.👍🏻

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 Charles Trent 说了什么:

Absolutely impossible to get through on the phone. The first time the guy w...

Absolutely impossible to get through on the phone. The first time the guy went to pick up my car from the garage he apparently took one look and sd it could pick it up as only had 3 wheels. Well GRS...

Customer Service

Charles Trent

9 years ago

Hi Susan, we fully appreciate you bringing this issue to our attention. Due to the fact that we pay highly competitively we are currently handling an exceptional volume of acceptances through our system. However, we are expanding our collections team to ensure that we are in the best position to collect your car with as minimum fuss as possible.

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 Charles Trent 说了什么:

Best service

Quick and reliable

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 Charles Trent 说了什么:

Excellent service by Charles Trent

Very happy customer

受信赖的顾客

经 Feefo 确认

9 years ago

Excellent service by Charles Trent

Prompt, efficient, polite service.

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 Charles Trent 说了什么:

Excellent service by Charles Trent

All went well easy to get price and drop car off

Customer Service

Charles Trent

9 years ago

We really appreciate you taking the time to provide this review . Once again, thanks for choosing Charles Trent to scrap your car!

受信赖的顾客

经 Feefo 确认

9 years ago

Ok but poor comunication

Ok but only an all day slot offered for collection, no specific time. Still no conformation if they have paid me for the car a week later. The driver was efficient and polite though

Customer Service

Charles Trent

9 years ago

Thank you for taking the time to provide this feedback and we fully appreciate you bringing this issue to our attention. Due to the exceptional volume of vehicles that we collect daily (150+) we cannot offer a specific time for collection. However, we will endeavour to contact you 30 minutes prior to the collection. When you accept a quote through our system you will select the preferred payment method. We ensure that this options is met and you are paid for your car within the required payment option time frame. I hope this clears a few things up for you.