Charles Trent 点评

Thanks for taking the time to provide this review of the scrap car collection service we offer here at Charles Trent. We really appreciate your kind words and are glad we delivered a quality service as advertised.

Have a great weekend from all of us!

Thanks for bringing this to our attention Mark. However, we were provided a contact number for your place of work and thus the only way to contact you was through your company. We apologise for any embarrassment that this may have caused but feel it unjust that your review appears to be based solely from this (which we could not help) and not the service itself which took place as planned and with the highest level of professionalism. We have over 90 years' experience collecting cars and nothing about our business activities should invoke anything 'underhand'.

Thanks for taking the time to provide a review of the vehicle collection service we offer here at Charles Trent. We'll be sure to pass your kind words on.

Massive thanks for taking the time to provide this review of our scrap car service Christine! Have a wonderful weekend from all of us here at Charles Trent.

Thanks for providing this feedback of your experience Ian. When you input your vehicle information on our website the quote generated clearly states that it is conditional to the car being complete and intact. Partially dismantled vehicles present much lower returns when re-marketed to the trade who purchase and repair said vehicles through our online salvage auction platform. Furthermore, your quote was reduced as the actual mileage vs what was provided in the quote was much higher. A car with higher mileage will have a lower trade value upon which the quote is benchmarked. We truly appreciate your frustrations however the original quote was based on incorrect information. We collect 150+ vehicles daily across the country and pay the best prices around.