Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Charles Trent 点评

https://www.trents.co.uk

卓越

Charles Trent is one of the UK's largest vehicle recycling companies with over 96 years of industry leading experience.

服务

4.8

180

204

过去一年内的条评价

显示全部2,897条点评

Trusted Customer

经 Feefo 确认

Poole.

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

Professional, friendly,quick collection. Recommended.

I had the car for 17 years so found it hard & emotional to let it go but the service given by Charles Trent was friendly but also professional & quick & easy as I had all the correct paperwork. I...

Customer Service

Charles Trent

6 years ago

Thanks Pam for choosing us to take care of your cherished vehicle and we really appreciate the service recommendation. Rest assured your car is in great hands and will be given the send off it deserves.

Trusted Customer

经 Feefo 确认

Poole

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

So easy to do. Very quick service. Money paid into my account in a couple of days.

Customer Service

Charles Trent

6 years ago

Thanks again for choosing us and really appreciate the 5⭐ feedback!

受信赖的顾客

经 Feefo 确认

6 years ago

Recommended!

Simple and straight forward, no hassle, I'm happy with how everything went.

Customer Service

Charles Trent

6 years ago

Awesome! Thanks for choosing us 👍🏼

Trusted Customer

经 Feefo 确认

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

Slow payment

I have used the service before but this time payment was delay as staff members had not processed it ! It took several phone calls to resolve and ended up with a same day payment but overall ...

Customer Service

Charles Trent

6 years ago

Thanks Paul for providing this feedback. Rest assured, given the volume of vehicles we collect this very seldom occurs! Thanks nonetheless for continuing to choose us 👍🏼

受信赖的顾客

经 Feefo 确认

6 years ago

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Good service

Nice and easy

Trusted Customer

经 Feefo 确认

Worcester

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

Efficient, on time. Reasonable payment for the car, received within 3 days (bank transfer). Friendly collector. Only negative - I did not receive my "certificate of destruction".

Trusted Customer

经 Feefo 确认

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

Polite, punctual. Did their job .

Customer Service

Charles Trent

6 years ago

Thanks again Debbie for choosing us. We're glad everything went as smoothly as we advertise it to be.

受信赖的顾客

经 Feefo 确认

6 years ago

Quick and easy. They do exactly as it says on there website.

Fast and efficient

Customer Service

Charles Trent

6 years ago

Thanks for the 5⭐ feedback!

Trusted Customer

经 Feefo 确认

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

Highly recommended 👍🏻

Trusted Customer

经 Feefo 确认

Poole

6 years ago

Trusted Customer 就 Charles Trent 说了什么:

Shakespeare had it with 'All's well that ends well'.

First day you didn't turn up. I waited around for 10 hours. No show and no call to explain. Day two, first on the list so some redemption. All went quickly and smoothly. The BMW went back from whence...

Customer Service

Charles Trent

6 years ago

Thanks John for persevering with us and rest assured this is an isolated incident that we are not proud of. The BMW is in great hands with us - the circle of life comes to mind!

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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息