Thank you for taking the time to leave feedback for your recent purchase.
I am really sorry to hear that you are having problems with the compatible cartridge off your last order.
Quality and reliability are extremely important to us, so it is really disappointing to hear that you have been let down by one of our products.
Our own brand compatible cartridges should perform to the same standard as the original cartridges so I can only presume the cartridge you received has a chip error of some sort.
As with all of our own brand cartridges we offer a 2 year guarantee that covers all aspects of quality and performance. We will always do anything we can to help so I would be more than happy to raise a return for the cartridge. I can send you a new cartridge out today or alternatively we can get this refunded in full.
Again I am really sorry for the inconvenience this has caused you. If you would like to discuss this further please feel free to contact me direct.
Kind Regards
David
David Bailey | Customer Care Advisor
t: 0845 365 666 | f: 0845 365 5045
产品评价
购买日期:16/07/2013
0
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受信赖的顾客
12 years ago
Excellent service. Wesite easy to use and delivery is very quick.
产品评价
购买日期:22/07/2013
0
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受信赖的顾客
12 years ago
Not quite as cheap as I had come to expect
产品评价
购买日期:21/07/2013
0
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受信赖的顾客
经 Feefo 确认
12 years ago
Fast & efficient service
产品评价
购买日期:03/06/2013
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受信赖的顾客
12 years ago
Quick service.
产品评价
购买日期:09/06/2013
0
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受信赖的顾客
12 years ago
Super fast processing and delivery. Can't fault them.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.