I had a minor problem with my purchase so had an online chat followed by a telephone conversation. My problem was to be referred to their technical people and then they would get back to me. They...
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Healen
Cardea Solutions
10 years ago
We are sorry to hear that you weren’t contacted by our technical team and will endeavor to correct our procedures so that this doesn’t happen in the future.
As discussed on the telephone, this is only a small lightweight magnet and we would recommend a superglue to secure it, however please ensure that the existing tape residue is removed prior to applying the glue.
If you need any further assistance please don’t hesitate to contact us.
产品评价
Healen
Cardea Solutions
10 years ago
We are sorry to hear that you weren’t contacted by our technical team and will endeavor to correct our procedures so that this doesn’t happen in the future.
As discussed on the telephone, this is only a small lightweight magnet and we would recommend a superglue to secure it, however please ensure that the existing tape residue is removed prior to applying the glue.
If you need any further assistance please don’t hesitate to contact us.
购买日期：02/03/2016
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ZO
Zoe
经 Feefo 确认
ZSL Whipsnade Zoo
10 years ago
Zoe 就 Cardea Solutions 说了什么:
efficient, helpful & professional
Healen
Cardea Solutions
10 years ago
Thank you for taking the time to review Cardea's Buggy Lock. I am pleased that we were able to help and provide you with a professional service.
购买日期：15/03/2016
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ZE
Zena
经 Feefo 确认
Hewlett Court
10 years ago
Zena 就 Cardea Solutions 说了什么:
Great products and service.
Healen
Cardea Solutions
10 years ago
Thank you for taking the time to leave a review. I am glad you are happy with the Cardea Window Restrictor.
产品评价
购买日期：16/03/2016
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受信赖的顾客
经 Feefo 确认
10 years ago
Quick and efficient service, thankyou.
Healen
Cardea Solutions
10 years ago
Thank you for taking the time to review the Cardea Fingershield. We are pleased that you found our service quick and efficient.
We placed our order over the telephone having received a quotation by email and in the post. However, 5 helping hands were missing with no indication about why. When I telephoned them two days later...
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Healen
Cardea Solutions
10 years ago
Thank you for your time on the phone and I hope we have resolved the issue. Unfortunately, an admin error was made when processing the order but we immediately sent the remaining 5 Happy Hands. Please accept our apologies again and be assured that this is not in line with the high levels of customer service that we pride ourselves on providing here at Cardea Solutions.
