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极好

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

服务
4.4
/5
产品
4.5
/5

5

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过去一年内的 条评价

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受信赖的顾客
7 years ago
购买日期:08/10/2017
Love the cards you do, never failed me yet. Thank you
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SR
Sheila Rzepka
7 years ago
购买日期:13/10/2017
Sheila Rzepka 就 cardfactory 说了什么:
Disappointed !
Absolutely disappointed ! I will not be using you again !!!!! I ordered a personalised card 20/11/17 just like I had previously done and it didn't arrive until 25/11/17 3 days too late ! I had even...

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Adam
cardfactory
7 years ago
Thank you for you feedback. I am very sorry for the poor experience you have received with this order. This is not our usual level of service. I cannot see any communication from you in regards to this order on our system. We do recommend if you have an issue that you contact us so we can get this resolved as soon as possible for you. 

On this occasion, as the delivery was later than we would have expected we have refunded you in full for this order. We hope if you order with us again we can provide a better experience and higher level of service for you.  
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受信赖的顾客
7 years ago
购买日期:13/10/2017
Fast delivery, good quality items. I would recommend card factory.
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受信赖的顾客
7 years ago
购买日期:19/10/2017
Value for money, arrived on time, would recommend
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LW
Lianne Walters
7 years ago
购买日期:31/10/2017
Lianne Walters 就 cardfactory 说了什么:
Everything great price and delivery
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Adam
cardfactory
7 years ago
Thank you for your great feedback. We hope you continue to shop with cardfactory.co.uk and tell all your friends about the fantastic service you have had.
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SP
Steve Purcell
7 years ago
购买日期:24/10/2017
Steve Purcell 就 cardfactory 说了什么:
THE CARD WAS RECEIVED ALL CREASED UP AND MY GIRLFRIEND WAS NOT VERY HAPPY AT ALL..
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Adam
cardfactory
7 years ago
Thank you for your feedback. I am very sorry for what has happened with this order, this is not our usual level of service. I cannot see any communication from yourself in regards to this order on our system. We do recommend you contcact us directly with any issuses so we can get these resolved as soon as possible.

As the card had arrived damaged, we have refunded this for you as well as your postage charge. I hope if you choose to order with us again we can provide a better experience for you and higher level of service.  
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JO
Judith Oakes
7 years ago
购买日期:08/10/2017
Judith Oakes 就 cardfactory 说了什么:
Highly recommend and great prices too. Wouldn't buy anywhere else
Excellent service. The choice is fantastic. Cards for every occasion. I always buy the personalised cards and will continue to do so.
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JW
Julie Watson
Gateshead
7 years ago
购买日期:08/10/2017
Julie Watson 就 cardfactory 说了什么:
Very quick delivery
Orderded 2 photo cards for my nephew's 16th Birthday. Fab cards very quick delivery will definitely use again.
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BP
Barbara Prichard
Alicante
7 years ago
购买日期:25/10/2017
Barbara Prichard 就 cardfactory 说了什么:
A PERFECT SOLUTION
The service you get from Card Factory is very good and I have never had a problem with them that is why I often go on the website and order cards. They have a good variety including personal which I...

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受信赖的顾客
7 years ago
购买日期:10/10/2017
Lovely personalised engagement card, great price, delivered quickly
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关于cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets
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Card Factory plc, Century House, Brunel Road, Wakefield, West Yorkshire, WF2 0XG, United Kingdom
Award

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

为什么 Feefo 的评价是值得信赖的?

关于cardfactory
At cardfactory we make sharing in and celebrating life’s moments special and accessible for everyone. Our products help to commemorate every occasion, from the everyday to once-in-a-lifetime; yet at prices that help people keep money in their pockets