Affordable, non-invasive private health checks available throughout the UK and Republic of Ireland.
服务
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过去一年内的 条评价
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JO
Joy
经 Feefo 确认
GBR
8 days ago
Joy 就 Bluecrest Wellness 说了什么:
A great and very informative experiennce, both while there and since. Thank you
Tom
Bluecrest Wellness
6 days ago
Good afternoon Joy,
We're delighted to hear that you found your Bluecrest Health Assessment to be such a positive and informative experience.
It's wonderful to know that you felt well informed both during your appointment and after receiving your results. Helping our customers gain a better understanding of their health and wellbeing is at the heart of what we do, so we're pleased that you found the information valuable and beneficial.
Thank you for taking the time to share your feedback and for your kind words. They are greatly appreciated and will be shared with the team.
Warm regards,
Thomas
0
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ST
Steven
经 Feefo 确认
GBR
8 days ago
Steven 就 Bluecrest Wellness 说了什么:
No issues
Tom
Bluecrest Wellness
6 days ago
Good afternoon Steven,
We're delighted to hear that you experienced no issues during your assessment.
Thank you for taking the time to leave a review. We're pleased that everything went smoothly and that your experience met your expectations.
We appreciate your feedback and thank you for choosing Bluecrest.
Warm regards,
Thomas
0
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受信赖的顾客
经 Feefo 确认
8 days ago
The only problem I had was trying to book online. It didn't work for me. However I phoned and spoke to a very nice man and he sorted my booking
Tom
Bluecrest Wellness
8 days ago
Good afternoon,
Thank you for taking the time to share your feedback.
We're sorry to hear that you experienced difficulties when trying to book your appointment online. We understand how frustrating this can be when you're trying to arrange an assessment quickly and easily.
That said, we're delighted to hear that one of our Customer Success Advisors was able to assist you over the phone and make the booking process straightforward. It's wonderful to know that they were able to resolve the issue and provide a positive experience.
Thank you again for bringing this to our attention. We will ensure your feedback regarding the online booking process is shared with the relevant team for review.
Warm regards,
Thomas
0
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JO
John
经 Feefo 确认
GBR
9 days ago
0
分享
受信赖的顾客
经 Feefo 确认
9 days ago
0
分享
CA
Catharine
经 Feefo 确认
GBR
9 days ago
Catharine 就 Bluecrest Wellness 说了什么:
Friendly and professional. Answered my question about no 'step up, step down' test satisfactorily (I am no longer with Vitality and it's not considered very useful by Bluecrest).
Tom
Bluecrest Wellness
8 days ago
Good afternoon Catharine,
We're delighted to hear that you found the service both friendly and professional.
It's wonderful to know that your questions were answered clearly and that you were satisfied with the explanation regarding the Step Test. We understand that customers value clear information about the tests included in their assessment, so we're pleased that the rationale was explained in a way that was helpful and reassuring.
Thank you for taking the time to share your feedback. Your kind comments are greatly appreciated and will be shared with the team.
Warm regards,
Thomas
0
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受信赖的顾客
经 Feefo 确认
9 days ago
staff were friendly and efficient, but overall the venue and perimeters of test results felt too broad for individuals.
Tom
Bluecrest Wellness
8 days ago
Good afternoon,
Thank you for taking the time to share your feedback.
We're pleased to hear that you found our team friendly and efficient throughout your appointment.
We also appreciate your comments regarding the venue and the test result parameters. We understand that health assessments are very personal, and that some customers would prefer results and recommendations that feel more tailored to their individual circumstances. Our assessments use clinically approved reference ranges and reporting criteria to provide a consistent approach for all customers, but we appreciate that this may sometimes feel broad when viewed against your own health history and personal goals.
Your feedback is valuable to us, and we will ensure your comments are shared with the relevant team as we continue to review and develop our service.
Thank you again for your honest and balanced feedback.
Warm regards,
Thomas
0
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CH
Chris
经 Feefo 确认
GBR
9 days ago
Chris 就 Bluecrest Wellness 说了什么:
I think it would be useful for any results from other providers to be added to the information. The NHS app, that some people have, holds a lot of information that could have been asked for to help...
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Tom
Bluecrest Wellness
8 days ago
Good afternoon Chris,
Thank you for taking the time to share your feedback.
We appreciate your suggestion regarding the inclusion of results from other healthcare providers. We can certainly see the benefit of being able to view information from sources such as the NHS App alongside your Bluecrest results, as this could help provide a broader picture of your health and make it easier to identify trends over time.
At present, we do not have the functionality to import or integrate results from external providers into our reporting platform. However, this is the type of enhancement we would like to be able to offer in the future, and we will ensure your feedback is shared with the relevant team as we continue to develop and improve our services.
Thank you again for your valuable feedback and for helping us identify opportunities for future improvements.
Warm regards,
Thomas
0
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受信赖的顾客
经 Feefo 确认
9 days ago
The service received by Bluecrest has been excellent and I would not hesitate to recommend you. You provide a valuable service to inform you about many aspects of one’s health and acts as an early...
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Tom
Bluecrest Wellness
8 days ago
Good afternoon,
We're delighted to hear that you have received such excellent service from us and that you would feel confident recommending us to others.
It's wonderful to know that you find the assessments valuable in providing insight into different aspects of your health and wellbeing. Helping our customers gain a better understanding of their health and identify potential areas of concern at an early stage is at the heart of what we do, so we're pleased to hear that the service has provided both reassurance and useful health information.
Thank you for taking the time to share your feedback and for your recommendation. Your kind comments are greatly appreciated and will be shared with the team.
Warm regards,
Thomas
0
分享
GA
Gary
经 Feefo 确认
GBR
9 days ago
Gary 就 Bluecrest Wellness 说了什么:
Excellent lady who was very professional and friendly explaining as she went through the assessments..
Thank you
Tom
Bluecrest Wellness
8 days ago
Good afternoon Gary,
We're delighted to hear that you had such a positive experience during your appointment.
It's wonderful to know that the Health Assessment Specialist was both professional and friendly, taking the time to explain each stage of the assessment as it was carried out. Helping our customers feel informed, comfortable, and reassured throughout their appointment is incredibly important to us, so we're pleased to hear that this was reflected in your experience.
Thank you for taking the time to share your feedback and for your kind words. Your comments are greatly appreciated and will be shared with the team.
Warm regards,
Thomas