best4hedging 点评

Hi, Thank you for your feedback. I am so sorry for all the issues with your order. After waiting such a long time for your Oleaster to arrive I totally understand how disappointing it was when the courier failed to deliver yesterday as arranged. I have just emailed you to let you know I have arranged a full refund for your order. I do hope you are pleased with your Oleaster when it arrives tomorrow and I hope it enjoys its new garden. Once again, I am very sorry for the inconvenience caused. You have my email address now, so if you need anything else at all just let me know. Enjoy the rest of your Sunday. Kind Regards, Judi, Customer Care

Hi Mal, Lovely to speak to you and thank you for your feedback. I am so sorry your Fuchsia arrived in such poor condition, and I completely understand how disappointing and frustrating this was for you and I have passed your comments onto our nursery manager. As discussed on our call I have asked our accounts department to process a full refund for you. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Have a lovely weekend. Kind Regards, Judi, Customer Care