I joined AXA in 2023 and received my full license this year. I don't believe I gained much from the no-claims bonus as expected. Overall, I was not satisfied with my renewal experience this year.
Sinead
AXA Insurance - Ireland
17 days ago
Good Afternoon
We appreciate the time you have taken to provide feedback. I am sorry to hear you were unhappy with your recent renewal.
Upon reviewing your policy and can see that you have earned a 3 year no claims bonus discount on your renewal and you will find the monetary value of this on your renewal documents. I can see you were speaking with a member of our team, who offered you our best available premium whilst ensuring your cover wasn't impacted.
We really appreciate your custom and continued loyalty to AXA. Thank you for renewing your policy with us this year.
Kind regards
Sinead
Feefo Coordinator
1
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AG
Alice Grollero
经 Feefo 确认
17 days ago
0
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MI
Maurice Iddon
经 Feefo 确认
IRL
17 days ago
Maurice Iddon 就 AXA Insurance - Ireland 说了什么:
Very easy to navigate
0
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WW
William Wallace
经 Feefo 确认
IRL
17 days ago
William Wallace 就 AXA Insurance - Ireland 说了什么:
Good communication
Easy, just smooth, good everything explained and quick
0
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DU
Danlami Umar
经 Feefo 确认
17 days ago
Danlami Umar 就 AXA Insurance - Ireland 说了什么:
Mr
Very good
0
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TR
Tomasz Raczynski
经 Feefo 确认
17 days ago
0
分享
SW
Sarah Watkins
经 Feefo 确认
17 days ago
Sarah Watkins 就 AXA Insurance - Ireland 说了什么:
Conning customers
Phoned about my renewal which has been hiked in price. No rational explanation for same and no legitimate attempt made to find good value for me. I am 56 years. Driving for nearly 40 years with no...
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Sinead
AXA Insurance - Ireland
17 days ago
Good Afternoon Sarah
We appreciate the time you have taken to provide feedback. I am sorry to hear you were unhappy with your recent renewal.
Unfortunately due to an increase in claims and a rise in the associated costs there has been an increase in premiums across the insurance industry this year. We try our best to minimise these increases while still offering a great product and service to suit our customers’ needs.
Upon reviewing your policy I can see you were speaking with a member of our team, who offered you our best available premium whilst ensuring your cover wasn't impacted.
We really appreciate your custom and continued loyalty to AXA. Thank you for renewing your policy with us this year.
Kind regards
Sinead
Feefo Coordinator
0
分享
受信赖的顾客
经 Feefo 确认
17 days ago
An excellent informative visit
Called to the AXA office in thurles spoke with a lovely helpful young well mannered lady who was sitting opposite the entrance door she was very helpful and answered any questions I had,it...