Service was fine increase of almost 20% was a too much.
0
分享
受信赖的顾客
经 Feefo 确认
15 days ago
75
Excellent service easy to talk to understand overall very happy
0
分享
受信赖的顾客
经 Feefo 确认
15 days ago
Great
Great
0
分享
受信赖的顾客
经 Feefo 确认
15 days ago
Not happy
Poor, the renewal price still very high despite being with the company for over 10 years
No discounts at all and agent was not friendly
Deborah
AXA Insurance - Ireland
15 days ago
Good Morning
Thank you for your feedback.
I am sorry that you did not receive the friendly service you deserve. Your comments are very important to us, and we will use them to improve.
Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and a rise in the associated costs across the insurance industry this year which has had an impact on our premiums.
At AXA we try our best to minimise these increases, while still offering a great product to suit our customer’s needs.
We really appreciate your business and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Deborah
Feefo Coordinator
0
分享
受信赖的顾客
经 Feefo 确认
15 days ago
Why I would recommend AXA
it’s important for me to be able to speak to someone on the end of a phone and my experience was all good with AXA personnel