My overall experience with the agent that dealt with my house insurance renewal, would not entice me to do business with AXA again
I think the attitude of the staff is not at all pleasant and very dismissive and unfriendly and not at helpful
Deborah
AXA Insurance - Ireland
14 days ago
Good Morning Anthony
We appreciate the time you have taken to leave your feedback.
We are sorry for the level of customer service received during your recent call to renew your house insurance policy.
We also want to thank you for highlighting the issue. This will certainly help us to improve our service for all our customers so we have passed on your feedback to their manager for further investigation and to provide all necessary training required to ensure this does not occur again.
We really appreciate your business and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards
Deborah
Feefo Coordinator.
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受信赖的顾客
经 Feefo 确认
15 days ago
Good communication
Helpful and friendly.
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受信赖的顾客
经 Feefo 确认
15 days ago
Me
Dealing with AXA was so easy and simple very good thank you
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JL
Joseph Lynott
经 Feefo 确认
15 days ago
Joseph Lynott 就 AXA Insurance - Ireland 说了什么:
It's of a very high standard
Very good customer service, rang back at a suitable time...very clear and concise... Very helpful...
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JT
John Thuillier
经 Feefo 确认
15 days ago
John Thuillier 就 AXA Insurance - Ireland 说了什么:
Excellent notifica
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受信赖的顾客
经 Feefo 确认
15 days ago
Well pleased.
ALWAYS SATISFIED WITH THE SERVICE AND ASSISTANCE THAT I RECEIVE IN THE SWORDS BRANCH.
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受信赖的顾客
经 Feefo 确认
15 days ago
Brilliant to deal with
Excellent service. Good value and communication. Very happy that i can pay by the month.
