Good honest flexible approach to the service provided.
The person I spoke with was extremely helpful, direct and straight.
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Trusted Customer
经 Feefo 确认
Kildare
9 years ago
Trusted Customer 就 AXA Insurance - Ireland 说了什么:
The lady I dealt with was lovely. But my problem is every year I get my quo...
The lady I dealt with was lovely. But my problem is every year I get my quote it's always the guts of 200e more and I always end up having to ring you.. I'm a long term customer with car house and...
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受信赖的顾客
经 Feefo 确认
9 years ago
Good Service; terrible phone system
The service is good, when you reach a person. But your phone system is very frustrating and the whole process to get to a person takes too long. Also, I had difficulty reaching the Wexford office (...
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受信赖的顾客
经 Feefo 确认
9 years ago
Excellent service by AXA Ireland
Because they have very nice staff (Malahide Branch). Goodd prices
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受信赖的顾客
经 Feefo 确认
9 years ago
I'm glad I choose Axa....
Everything I had to do was very simple and Axa were very efficient.
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受信赖的顾客
经 Feefo 确认
9 years ago
Very efficient and great service
Great service and love that you can go into their office and talk face to face with someone rather than online! Great quote too.
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受信赖的顾客
经 Feefo 确认
9 years ago
Good service by AXA Ireland
it takes a long time to get through to talk to someone
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受信赖的顾客
经 Feefo 确认
9 years ago
Very helpful staff
Good quick service
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Trusted Customer
经 Feefo 确认
9 years ago
Trusted Customer 就 AXA Insurance - Ireland 说了什么:
great service
excellent customer service price reasonable easy access by telephone
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Trusted Customer
经 Feefo 确认
kerry
9 years ago
Trusted Customer 就 AXA Insurance - Ireland 说了什么:
Failed to explain increase in premium when asked specific questions on my r...
Failed to explain increase in premium when asked specific questions on my risk profile,
e.g: newer safer car, lower engine size
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning,
Thank you for your comment
Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards.
The majority of customers across all companies are seeing price increases as a result.
At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.
We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
