Staff were friendly and helpful, very patient as I hadn't all the information necessary but they phoned back at an agreed time for me to give them the details. Price was reasonably competitive too.
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Trusted Customer
经 Feefo 确认
Crumlin
9 years ago
Trusted Customer 就 AXA Insurance - Ireland 说了什么:
Excellent service by AXA Ireland
Very good to deal with.
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受信赖的顾客
经 Feefo 确认
9 years ago
Ridiculous service switched from one section to another .
No customer service.
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon Victor,
Thank you for taking the time to leave feedback.
I am disappointed to hear that your customer service experience was not up to standard.
I have forwarded your comment to the relevant department.
Thank you for renewing your policy with AXA.
Kind Regards,
Erika
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受信赖的顾客
经 Feefo 确认
9 years ago
Good insurance company
They are very good and I'm pleased
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Trusted Customer
经 Feefo 确认
Kenmare
9 years ago
Trusted Customer 就 AXA Insurance - Ireland 说了什么:
I am a very satisfied customer of over 25 years. That speaks for itself!Ke
AXA is very fair in all respects. prompt and efficient with helpfull, friendly staff.
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受信赖的顾客
经 Feefo 确认
9 years ago
Easy and speedy transaction.
Everything was explained very clearly to me.
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Trusted Customer
经 Feefo 确认
Limerick
9 years ago
Trusted Customer 就 AXA Insurance - Ireland 说了什么:
Helpfull
Helpfull Staff
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Trusted Customer
经 Feefo 确认
Dublin
9 years ago
Trusted Customer 就 AXA Insurance - Ireland 说了什么:
Axa don't respect people.
I've gotted an open claim from April this year. In half of September my claim wasn't closed yet but I know why. My insurance was due to 2nd of October and axa to force me to stay in axa close my...
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Faye Gorman
AXA Insurance - Ireland
9 years ago
Hi Piotr,
Thank you for taking the time to give us your feedback. I see from your file that the claim has now been closed and the options available have been given to you. I will ask one of our sales staff to contact you to go through options again.
Kind Regards,
Faye.
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Trusted Customer
经 Feefo 确认
Bluebell
9 years ago
Trusted Customer 就 AXA Insurance - Ireland 说了什么:
Bad service
First impression with agent Conor was not goood at all, didn't know benefits of policy and said I would know then when I paid for policy, caitriona was lovely and very helpful
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon Lucy,
Thank you for taking the time to leave feedback.
I am disappointed to hear that the first agent you dealt with was unhelpful. I have contacted his manager to ensure this does not occur again.
I am delighted that Caitriona was able to help you.
Thank you for choosing to take your policy with AXA.
