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AXA Insurance - Ireland 点评 | https://www.feefo.com/reviews/axa-ireland 的客户服务点评 | Feefo

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Ann

Dublin

8 years ago

购买日期：01/09/2016

Ann 就 AXA Insurance - Ireland 说了什么:

Dublin office inefficient.. i had to do the renewal strategy myself

I did not receive ANY renewal notices re my car insurance..i had to call one of your given numbers and it was answered by a very polite and helpful lady in Cork..subsequent to this call i went to...

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Paul Monks

AXA Insurance - Ireland

8 years ago

Hi Ann,

Thank you very much for your feedback. I was unable to get you on the phone. On behalf of the company, please accept my apologies that the renewal notice was not issued to you in good time. Our underwriters had sent out a letter to you requesting a copy of your licence as you had previously advised us of a medical condition in 1996. We did not follow this up in good time and we apologise for the oversight.

In spite of our error, you still renewed with us and we thank you for your continued custom. If you have any queries, please feel free to reply to me.

Regards

Paul Monks

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受信赖的顾客

8 years ago

购买日期：05/09/2016

Excellent service

Excellent telephone contact in arranging renewal

Laura Hagan

AXA Insurance - Ireland

8 years ago

Hi Anne Marie

Thank you for taking the time to leave your review.

We are delighted that you found our service to be so good when you phoned to arrange your renewal.

Thank you for your continued loyalty.

Kind Regards

Laura

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Kristof

Roscommon

8 years ago

购买日期：01/09/2016

Kristof 就 AXA Insurance - Ireland 说了什么:

I'm very happy with axa!

Compared with other insurers company is the most fair in price and service. Good customer care and usually fast management.

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受信赖的顾客

8 years ago

购买日期：01/09/2016

Based on my experience

They're really good to deal with renewal was simple and easy price a bit more than I expected but I got the insurance cover i needed overall verry happy

Laura Hagan

AXA Insurance - Ireland

8 years ago

Good afternoon Joe

Thank you so much for taking the time to leave your comment, we really appreciate it

Kind regards

Laura

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受信赖的顾客

8 years ago

购买日期：03/09/2016

Value for money, helpful on the telephone

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Regina

8 years ago

购买日期：01/09/2016

Regina 就 AXA Insurance - Ireland 说了什么:

Great service, went through all my options with me and took time to explain them

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Siobhan

Donegal

8 years ago

购买日期：01/09/2016

Siobhan 就 AXA Insurance - Ireland 说了什么:

Great price and friendly staff

Very friendly staff and quick. . The best price for my insurance by a mile..

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Patrick

Abbeyfeale

8 years ago

购买日期：01/09/2016

Patrick 就 AXA Insurance - Ireland 说了什么:

Overall a very satisfied customer.

Both staff with whom I spoke to arrange my policy were knowledgeable and polite. The documentation arrived promptly and was correct. We have had car insurance with Axa for 12 years and found them...

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Lukasz

Naas

8 years ago

购买日期：01/09/2016

Lukasz 就 AXA Insurance - Ireland 说了什么:

Brillant

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受信赖的顾客

8 years ago

购买日期：03/09/2016

Excellent, price was a little high but service made the difference acceptable.

The lady I spoke to on the phone was excellent in every way. Helpful and informative. Wait times to be connected were not ideal but I'm sure this is something you are constantly working on. I would...

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