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AXA Insurance - Northern Ireland 点评 | https://www.feefo.com/reviews/axa-direct-northern-ireland 的客户服务点评 | Feefo

显示全部30,858条点评

受信赖的顾客

经 Feefo 确认

9 years ago

Unhappy about the price increase.

Not at all happy been with axa many years. Never made a claim and my insurance premium went up a great deal. Got a small discount but am still not happy. I renewed my policy as it was just easier to...

受信赖的顾客

经 Feefo 确认

9 years ago

Only problem with axa is getting emails at 230 in the morning

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Dear Mr & Mrs McKay. Thank you so much for taking the time to talk to me today. I will certainly look at the reason as to why you are receiving e-mails in the early hours of the morning and as promised, I will give you a call back on Tuesday. Many thanks

Trusted Customer

经 Feefo 确认

Northern Ireland

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Horrendous

Constant hassle so will not be using them again after cancelling policy

JulieAnn Martindale

AXA Insurance - Northern Ireland

9 years ago

Hi Jodie, Thank you very much for leaving your feedback. I am very disappointed to see that you did not have a good experience. I would very much like to talk to you and I have tried to contact you today. I have left you my contact details on your voicemail and would be grateful if you could give me a call .

Trusted Customer

经 Feefo 确认

dungiven

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

axa is superb service

excellent service and communication/would recommend

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi James,

It's great to get such positive feedback, thanks for taking the time to provide feedback.

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

Co Tyrone

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Disappointed and unfair treatment

Extremely disappointed policy was cancelled as proof of no claims wasn't shown however didn't receive a letter asking me to .. when I told this to the lady she said there was nothing she could go...

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Caroline,

I understand that my colleague Richie tried to call you this afternoon to discuss this further, he has left his contact details on your voicemail.

Kind Regards

Brendan

受信赖的顾客

经 Feefo 确认

9 years ago

no problems

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Professional Service

Very helpful in sorting out my renewal.

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Eileen,

Thank you for taking the time to leave your feedback.

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Nothing to say

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Deirdre,

Your feedback is much appreciated.

Kind Regards

Brendan

Trusted Customer

经 Feefo 确认

Belfast

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Absolutely outstanding :)

Brendan Fallon

AXA Insurance - Northern Ireland

9 years ago

Hi Samuel,

Thanks very much for the positive review, always great to hear from a satisfied customer.

Kind Regards,

Brendan

Trusted Customer

经 Feefo 确认

Strabane

9 years ago

Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:

Great insurance

They are ok. Only get a curtacy car for 7 days. No good when you have no way to work for 4 weeks until they pay out.

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