Does not give great customer service or are willing to work there long time customers with no claims, very poor company
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Yvonne,
I'm sorry to hear that you are dissatisfied with the renewal premium quoted to you.
My colleague Aideen has attempted contact with you today to discuss this further.
Kind Regards
Brendan
0
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受信赖的顾客
经 Feefo 确认
9 years ago
Helpful customer service advisor on the phone when renewing policy
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Virginia,
I'm happy to hear of the positive experience you had with a member of our servicing team.
thanks for taking time to give your feedback.
Kind Regards
Brendan
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TC
Trusted Customer
经 Feefo 确认
newcastle
9 years ago
Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:
the girl at ext 6605 great very happy with AXA l
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi William,
Thanks for leaving your feedback - I have passed this back to the staff member you were dealing with.
Kind Regards
Brendan
0
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TC
Trusted Customer
经 Feefo 确认
Coleraine
9 years ago
Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:
Satisfied customer
Efficient and usually cost effective. Vicky and other staff in ColeraIne office are friendly and helpful
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Jennifer,
It's great to hear from satisfied customers - I've passed your feedback to the Coleraine team.
Kind Regards
Brendan
0
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TC
Trusted Customer
经 Feefo 确认
Portglenone
9 years ago
Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:
Great service and a lot cheaper than other companies
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Margaret,
Thank you for the positive feedback
Kind Regards
Brendan
0
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受信赖的顾客
经 Feefo 确认
9 years ago
They are okay I've had no problems with them
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Sharon,
Thanks for taking the time to provide feedback.
Kind Regards
Brendan
0
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受信赖的顾客
经 Feefo 确认
9 years ago
I have been with AXA for a couple of years now, and have been very happy with them. Any technical issues related to my Drivesave policy were almost immediately rectified, and the team are very easy...
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Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Deborah,
Thank you for this detailed feedback which I have passed directly to the Drivesave team - they're delighted to hear you are happy with the service they have provided to you.
Kind Regards
Brendan
0
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TC
Trusted Customer
经 Feefo 确认
Omagh
9 years ago
Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:
Great
It's great hasn't let me down so far
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Lucy,
It's great to hear from a happy customer! Thanks for the feedback.
Kind Regards
Brendan
0
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TC
Trusted Customer
经 Feefo 确认
strabane.
9 years ago
Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:
excellent.
Very courteous and professional.i was very pleased with this service.
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Josephine,
Thanks for taking the time to leave feedback, we're delighted to have you on-board again for another year.
Kind regards,
Brendan
0
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TC
Trusted Customer
经 Feefo 确认
Bellaghy
9 years ago
Trusted Customer 就 AXA Insurance - Northern Ireland 说了什么:
Everything grand althought still haven't received my insurance certificate
Brendan Fallon
AXA Insurance - Northern Ireland
9 years ago
Hi Leanne,
Thanks for leaving feedback, I've checked and a certificate should have gone to you as part of your renewal pack. I have arranged for one to by posted to you today and emailed directly to you.
