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AXA Commercial Lines and Personal Intermediary 点评 | https://www.feefo.com/reviews/axa-commercial-lines-and-personal-intermediary 的客户服务点评 | Feefo

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Mr Brian Lewis

9 years ago

购买日期：12/12/2015

Mr Brian Lewis 就 AXA Commercial Lines and Personal Intermediary 说了什么:

Damaged carpet claim

Axa was very good but RENEW a firm they had to clean and settle the claim only offered half of the estimated renew price and were very arrogant with their attitude towards settling. I will not. Buy...

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Julie Dobson

AXA Commercial Lines and Personal Intermediary

9 years ago

Dear Brian, Thank you for taking the time to leave feedback - we really appreciate it. We are really disappointed that your experience with RENEW did not meet the high standards that we expect. This feedback will be passed to our supplier relationship team and will certainly help us to improve our service in future. Many Thanks, Julie – AXA Insurance

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受信赖的顾客

9 years ago

购买日期：12/12/2015

Very pleased with professional and prompt service. AXA also telephoned me on two occasions to ask for an update of repair status. Settlement of my claim was also very prompt and I would happily...

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Emma Claxton

AXA Commercial Lines and Personal Intermediary

9 years ago

Dear Peter and Susan it is great to hear that you are pleased with our service and would recommend us as an insurance company. We do like to ring our customers to check the progress of claims and to offer our support where we can. Your feedback is much appreciated Emma Commercial Claims

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受信赖的顾客

9 years ago

购买日期：12/12/2015

Review???

According to the info I have on line, the claim is still "open". However my insurance quote for next year more than doubled???? Unfortunately, it was renewed for the same money as last year,...

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MrCRAIGHADLEY

9 years ago

购买日期：10/12/2015

MrCRAIGHADLEY 就 AXA Commercial Lines and Personal Intermediary 说了什么:

Excellent service on all departments

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MrsLYNNWARD

9 years ago

购买日期：12/12/2015

MrsLYNNWARD 就 AXA Commercial Lines and Personal Intermediary 说了什么:

November car crash

Totally professional service Prompt efficient and caring

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MrsLisaDennison

9 years ago

购买日期：10/12/2015

MrsLisaDennison 就 AXA Commercial Lines and Personal Intermediary 说了什么:

Unexpected slip of the clutch

They were efficient and friendly through out the hole proses.

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Josephine Carol Manners Edney

9 years ago

购买日期：10/12/2015

Josephine Carol Manners Edney 就 AXA Commercial Lines and Personal Intermediary 说了什么:

Holly Page of your claims department dealt with the storm claim efficiently and promptly. I couldn't be more impressed.

Emma Claxton

AXA Commercial Lines and Personal Intermediary

9 years ago

Dear Josephine We are delighted that you were impressed with the speed of service. I will pass on your kind comments to Holly. Thank you for taking the time to provide us with some feedback. Regards Emma Commercial Claims

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受信赖的顾客

9 years ago

购买日期：10/12/2015

Results unknown

The insurance company has so far not advised is on the property claim. I would really like to ratethe service but unable to do so . Perhaps you can advise me what has been finalised thank you . ...

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Mel Gray

AXA Commercial Lines and Personal Intermediary

9 years ago

Dear Mr Caring Thank you for taking the time to leave feedback - we appreciate it My colleague Martin Gibbons has been trying to get in contact with you and has left you a voicemail. If you could give him a call on 01204 815653 we can then discuss this matter further Many Thanks Melanie Gray

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受信赖的顾客

9 years ago

购买日期：10/12/2015

Third party no fault claim

Surprisingly supportive considering that I only have 3rd party fire and theft cover

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受信赖的顾客

9 years ago

购买日期：10/12/2015

Excellent!

Professional, efficient and fair. Couldn't ask for better service.

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关于AXA Commercial Lines and Personal Intermediary

AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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