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AXA Commercial Lines and Personal Intermediary 点评

已评价
良好
服务
3.8
/5

5

4

3

2

1

42

8

2

6

14

72

过去一年内的 条评价

显示全部4,728条点评
受信赖的顾客
1 day ago
购买日期:29/06/2025
Terrible customer service
Shocking. The people would reply once a week if I was lucky and only if I chased. Were purposefully unhelpful with their questions and answers. Everyone other than the first person I first raised...

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PS
Peter Sullivan
London
1 day ago
购买日期:29/06/2025
Peter Sullivan 就 AXA Commercial Lines and Personal Intermediary 说了什么:
Avoid AXA
Instant attempts to avoid paying a claim trying to use the excuse a camera is not insured if outside the home, where do they think people take photographs? Avoid like the plague and if they think...

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KF
Keshavji, Fatehali
Cheshire
7 days ago
购买日期:23/06/2025
Keshavji, Fatehali 就 AXA Commercial Lines and Personal Intermediary 说了什么:
My tenant with a small business had burglary.
Good
EL
Ellie
18 days ago
购买日期:11/06/2025
Ellie 就 AXA Commercial Lines and Personal Intermediary 说了什么:
Save yourself the pain and don't bother.
It was virtually impossible to get in touch with AXA. I escalated and made a complaint as I had to wait a ridiculously long time to get in touch with someone about my camera repair. They then decided...

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受信赖的顾客
28 days ago
购买日期:31/05/2025
AXA
Excellent quick and responsive
MI
Mike
Bilston
1 month ago
购买日期:31/05/2025
Mike 就 AXA Commercial Lines and Personal Intermediary 说了什么:
Axa were excellent - their choice of repairer was a ripoff
Excellent service from insurer in the end .. first person I spoke to said it wasn’t covered only when I read the policy out did they say “oh yes sorry” !! We had a water leak in garden from...

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Lesley
AXA Commercial Lines and Personal Intermediary
28 days ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Lesley - The Claims Team
ML
Mr John Lewis
Hampshire
1 month ago
购买日期:23/05/2025
Mr John Lewis 就 AXA Commercial Lines and Personal Intermediary 说了什么:
Fair
A fair all round service. Prepared to be flexable when needed, and when an incident occurs, quick settlement.
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Paul
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team
RL
RR Commercial Autos Limited
Essex
1 month ago
购买日期:22/05/2025
RR Commercial Autos Limited 就 AXA Commercial Lines and Personal Intermediary 说了什么:
Scam
Shocking, I will do anything to get out of paying, they will try all the tricks, the person that comes to interview treats you like your a criminal and it’s like a police interview, if you want to go...

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Paul
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team
受信赖的顾客
1 month ago
购买日期:17/05/2025
Sorted quickly.
The first person I spoke to was not too sure of what to do, but the second person was very helpful and sorted thing straight away for me.
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Lesley
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your lovely feedback. I have passed your comments to the relevant handler and their manager Lesley - The Claims Team
受信赖的顾客
1 month ago
购买日期:03/05/2025
Poor claims handling
Very poor claims experience. Terrible communication, did not request all required information at outset, very slow to deal with info provided.
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Paul
AXA Commercial Lines and Personal Intermediary
1 month ago
Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Paul - The Claims Team
关于AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.
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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom
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关于AXA Commercial Lines and Personal Intermediary
AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.