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AXA Commercial Lines and Personal Intermediary 点评 | https://www.feefo.com/reviews/axa-commercial-lines-and-personal-intermediary 的客户服务点评 | Feefo

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Glyn Hopkin Ltd

11 days ago

购买日期：15/08/2025

Glyn Hopkin Ltd 就 AXA Commercial Lines and Personal Intermediary 说了什么:

Always there when you need them. knowledgeable and friendly.

I deal with AXA a lot and I always get a great service with any thing I need . They are friendly and professional, and you are not waiting too long to actually speak in person to somebody.

Paul Sanderson

AXA Commercial Lines and Personal Intermediary

11 days ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team

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受信赖的顾客

14 days ago

购买日期：15/08/2025

Not to be believed

It seems to be harder and harder to make a genuine claim and not get any assistance. I let out a property, pay my monthly subscriptions never had to submit a claim before, but when you do the...

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Paul Sanderson

AXA Commercial Lines and Personal Intermediary

12 days ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course - Paul - The Claims Team

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受信赖的顾客

14 days ago

购买日期：15/08/2025

Water leak from Studio 5 into the downstairs kitchen below it.

It was smooth, easy and a quick result providing you have evidence and support from the agency that looks after your property. The instructions requested steps to follow and that paved the way for a...

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Paul Sanderson

AXA Commercial Lines and Personal Intermediary

12 days ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team

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受信赖的顾客

17 days ago

购买日期：09/08/2025

They have dealt promptly with my issue & their service has been first class

Emma

AXA Commercial Lines and Personal Intermediary

16 days ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Emma - The Claims Team

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受信赖的顾客

28 days ago

购买日期：01/08/2025

Very good.

Emma

AXA Commercial Lines and Personal Intermediary

25 days ago

Thank you for your feedback-Emma-The Claims Team

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受信赖的顾客

1 month ago

购买日期：18/07/2025

Avoid at all costs!

AXA never got back to me! I'm not sure why they expect a feedback! You deserve 0 stars, not even 1!

Emma

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course. Emma - The Claims Team

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Mrs Lin

Bristol

1 month ago

购买日期：22/07/2025

Mrs Lin 就 AXA Commercial Lines and Personal Intermediary 说了什么:

Thankyou Dagmara. If only everyone was as professional as you.

If you ever get to deal with Dagmara at AXA you will be fine. It’s my first time ever having to make insurance claim. Something I wish no one ever has to go through. Dagmara is so supportive and very...

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Emma

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. Emma - The Claims Team

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受信赖的顾客

1 month ago

购买日期：12/07/2025

Straightforward and easy to deal with

Spoke to two or three different personnel, each of whom were friendly and professional. The staff member, Molly, who dealt with the actual claim, was patient, courteous and very efficient.

Paul Sanderson

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team

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Glyn Hopkin Ltd

ROMFORD

1 month ago

购买日期：04/07/2025

Glyn Hopkin Ltd 就 AXA Commercial Lines and Personal Intermediary 说了什么:

Professional, great friendly customer service .

I have always found the service first class. The staff are very knowledgeable, and friendly. You never haver to wait long to speak to someone on the phone unlike other insurers.

Paul Sanderson

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team

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受信赖的顾客

1 month ago

购买日期：04/07/2025

My first Claim on my insurance in over 20 years !

It was a quick and efficient service It was my first time making a claim , so I was worried but I had the correct information required and it was pretty simple

Paul Sanderson

AXA Commercial Lines and Personal Intermediary

1 month ago

Thank you for your lovely feedback - I have passed your comments to the relevant team. - Paul - The Claims Team

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关于AXA Commercial Lines and Personal Intermediary

AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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