I have to drop a star due to the severe delays I had arising from problems in the German supplier sourcing my selected fabric. They were very slow to f=give advance warning of problems and whilst...
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Sarah
Appeal Shading
4 years ago
Thank you for your kind feedback. We will make sure your comments are passed on to our colleagues.
Best wishes,
The Appeal Home Shading Team
Thank you for your feedback. We were concerned to read your comments and this has been passed to our Customer Services Team who will contact you regarding the issues you have raised. Best regards, The Appeal Home Shading Team.
Richard
Appeal Shading
4 years ago
UPDATE 9/6/22
I am sorry to hear that you are unhappy with your installation of venetian blinds.
I can see that our Customer Service team attempted to contact you to discuss your issues, however were only able to leave a voicemail.
I have arranged for them to contact you again in order to arrange for an engineer to visit. you to address the issues reported.
Kind Regards
Tina Rawlings
Customer Service Manager
blind fitting seems ok
but no information, no leaflet and and not told of intention to photograph the installation for your adverts
No written details about guarantee
not impressed
Given the lack of...
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Richard
Appeal Shading
4 years ago
Dear Dr Hunter, we are concerned to read your comments and have passed your feedback to our Customer Services team for their immediate attention.
Best regards,
The Appeal Home Shading Team
Richard
Appeal Shading
4 years ago
Dear Mr Hunter, please accept our apologies for the problems experienced. This is confirmation that your Customer Services Agent will be in touch shortly and will re-send the missing documents.
Best regards,
The Appeal Home Shading Team
Richard
Appeal Shading
4 years ago
UPDATED 9/6/22
Thank you for your feedback I am sorry you are disappointed with the service provided.
When your order was registered, the Guarantee, Order Confirmation and Care and Maintenance instructions were sent to you via email. It is possible that these emails may have gone to your spam folder. I have arranged for replacements to be sent to you.
At the point of installation, we would have asked if you were happy for the pictures to be used for marketing purposes. We fully understand if you do not wish them to be used and have taken the appropriate action to ensure they are not published.
I have asked a member of the Customer Service team to contact you regarding the issues you are experiencing with the remote control.
Kind Regards
Tina Rawlings
Customer Service Manager
really nice blind and thorough installation service
Sarah
Appeal Shading
4 years ago
Thank you for taking the time to send us your feedback. We will be sure to pass your kind comments on to our colleagues involved with your order.
Best wishes,
The Appeal Home Shading Team
Excellent service from salesman and prompt attention from the admin staff.
Must also say that the fitters were more than impressive. Efficient, fast and very tidy.
So pleased we chose you!
Sarah
Appeal Shading
4 years ago
Thank you for your feedback. We really appreciate you taking the time to send this and we'll pass your kind comments on to the rest of the team.
Best wishes,
The Appeal Home Shading Team
产品评价
购买日期:11/03/2022
0
分享
MI
Mr Isaacs
经 Feefo 确认
4 years ago
Mr Isaacs 就 Appeal Shading 说了什么:
Great
Very pleased with the end product.
Sarah
Appeal Shading
4 years ago
Thank you for taking the time to send us your feedback. We will be sure to pass your kind comments on to our colleagues involved with your order.
Best wishes,
The Appeal Home Shading Team
产品评价
购买日期:20/12/2021
0
分享
MB
Mr Barnes
经 Feefo 确认
4 years ago
Mr Barnes 就 Appeal Shading 说了什么:
Let down after leaving a huge load of packing material in the garden
Richard
Appeal Shading
4 years ago
Thank you for your valued feedback. We are concerned to hear about your experience and have passed this matter to our Customer Service team for investigation.
Best regards,
The Appeal Home Shading Team
all dates/times were met, arriving on time completing on time and leaving on time and with no mess and having demonstrated how to operate the shade
The guys were very pleasant and polite
Sarah
Appeal Shading
4 years ago
Thank you for taking the time to send us your feedback. We will be sure to pass your kind comments on to our colleagues involved with your order.
Best wishes,
The Appeal Home Shading Team
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.