Customer service was excellent, but i had a lot of problems with 3 shaped blinds, poor fitting/design.
Appeal Home Shading
Appeal Shading
13 years ago
Thank you taking the time to provide feedback.
I would like to assure you that we strive to offer all our customers a very high level of service including the accuracy of the work carried our by our representatives. Unfortunately, on this occasion we fell short of our normally high standards for which I sincerely apologise.
I am pleased that after the remedial works you are happy with the blinds and trust you will have many years of enjoyment from them.
Kind Regards
Tina Rawlings
Appeal Home Shading
0800 975 5757
info@appealshading.com
产品评价
购买日期:24/10/2011
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受信赖的顾客
经 Feefo 确认
13 years ago
Good service from the team and sort out problems as soon as they can.
Great The service from you was first class, it is just a pity that your ex rep Roger couldn't have told me what to do on the 'phone rather than me having to call him numerous times on his mobile for...
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购买日期:22/08/2012
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受信赖的顾客
经 Feefo 确认
13 years ago
Installation was completed very efficiently & professionally with very little mess.
The shutters took a little longer than expected to arrive and be fitted and also there is a minimum order requirement that prevents me ordering 2 more smaller ones I would now like.
Appalling service - lots of mistakes along the way (including forgetting part of the order - we had to go to another company for our wooden blinds which were supposed to be installed at the same...
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Appeal Home Shading
Appeal Shading
13 years ago
Thank you for taking the time to provide your feedback. I am sorry to hear you are unhappy with the service you have received from The Appeal Group.
I appreciate your disappointment in the shutters not being installed prior to the Christmas break. I would like to assure you that we were very committed to fulfilling your order promptly however, despite our very best efforts this was not possible for which we are truly sorry.
The issue relating to the additional blinds was an oversight and therefore we are disappointed that we missed the opportunity to provide you with further products from the Appeal range.
I hope you will have many years of enjoyment from the shutters.
Kind Regards
Tina Rawlings
Appeal Home Shading
0800 975 5757
info@appealshading.com
Disappointing time lag between survey and installation - did not live up to initial indications from estimator or surveyor. As no prior warning, a touch disconcerting that they seemed to use our...
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.
Appeal Shading offers a range of stylish and bespoke electric blinds for windows and the conservatory, window shutters, retractable insect screens and patio awnings to transform your home. Appeal has over 35 years experience of supplying shading products across the UK.