Avoid until 2022 and hope they invest in better tech before then!
I understand that the park capacity is limited due to covid-19 but I still believe the website technology in place to support this could improve. We were only able to book tickets for our visit...
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受信赖的顾客
经 Feefo 确认
5 years ago
Easy, quick, informative!
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MB
Mrs Bebbington
经 Feefo 确认
5 years ago
Mrs Bebbington 就 Alton Towers Holidays 说了什么:
The service was fantastic!
Having made a booking for my sons 13th Birthday On Halloween to stay In the Star Gazing pods I later decided to upgrade after changing my booking on numerous occasions! The booking team were all...
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MM
Miss Morris
经 Feefo 确认
Chorley
5 years ago
Miss Morris 就 Alton Towers Holidays 说了什么:
Easy and exciting proccess.
The website and its tools and information, are so easy to use and navigate. Exciting experience booking the holiday, as there is pictures and information about everything we could do there as a...
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MR
Mrs Robinson
经 Feefo 确认
5 years ago
Mrs Robinson 就 Alton Towers Holidays 说了什么:
Great customer service
Our call handler was brilliant, listened, was honest and helped us find an alternative.
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MK
Mrs Kemp
经 Feefo 确认
5 years ago
Mrs Kemp 就 Alton Towers Holidays 说了什么:
I tried to book online but the payment page wouldn’t load. I called and spoke to a really helpful guy who got us booked in and paid for and answered all my questions. All good in the end 👌🏻
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受信赖的顾客
经 Feefo 确认
5 years ago
Pretty easy
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MJ
Mrs James
经 Feefo 确认
Peterborough
5 years ago
Mrs James 就 Alton Towers Holidays 说了什么:
Excellent customer service
The Gentleman explained the details of the Christmas sleepover, he offered us the insurance which we added to our booking, he was very informative and clearly spoken, extremely helpful, excellent...
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受信赖的顾客
经 Feefo 确认
5 years ago
Quick and Smooth
It was a very smooth process and was very quick to complete.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
