Easy to book, all room options and prices clearly available
Booked with ease. Very straight forward. I used a voucher which I was able to enter at the checkout without any issues
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MJ
Mrs Jones
经 Feefo 确认
5 years ago
Mrs Jones 就 Alton Towers Holidays 说了什么:
Customer service
I had trouble booking some parts of the Santa sleepover short break but after contacting the customer service they were more than helpful and as promised they did get back to me a few days later....
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SH
Sheeplady
经 Feefo 确认
Nottinghamshire
5 years ago
Sheeplady 就 Alton Towers Holidays 说了什么:
Give em a call
When I phoned them, they sorted out in five minutes what I’d been struggling over online for ages (I had quite a large party & a complicated booking) very friendly and helpful & listened to what I...
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MH
Mr Himmens
经 Feefo 确认
5 years ago
Mr Himmens 就 Alton Towers Holidays 说了什么:
website improvement
The booking on the website only works on 'big sur' when extended to fill the whole page. This seems strange. More photo's of rooms and amenities would be good.
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MP
Mr Phillipson
经 Feefo 确认
Cheshunt
5 years ago
Mr Phillipson 就 Alton Towers Holidays 说了什么:
Why all of a sudden do you have to book the park tickets separately? Surely the main reason for booking the hotel on site is to go to the park....
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受信赖的顾客
经 Feefo 确认
5 years ago
Disappointed
There were a number of elements required for my booking, however, when I booked there was no option to tell me the availability of these elements, meaning I paid for my stay then found out that lots...
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受信赖的顾客
经 Feefo 确认
5 years ago
Family weekend
Need more photos of the rooms in the different hotels.
After booking you are told you need to book a time slot for breakfast but no slots were available to book.
It’s cheaper to book the theme park...
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MS
Mr Saunders
经 Feefo 确认
Billingham
5 years ago
Mr Saunders 就 Alton Towers Holidays 说了什么:
Polite professional very helpful great customer service
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MC
Mr Coombes
经 Feefo 确认
Kettering
5 years ago
Mr Coombes 就 Alton Towers Holidays 说了什么:
Great Booking Line Team
I did have trouble booking online due to the nature of my Enquiry. However, I got straight through to such a friendly member of the team on the telephone, who dealt with all my requests to get me...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
