Great staff but not easy booking meals and times due to poor website
Paid £387 for a one night Santa stay with my grandson then had to book everything separate on line which couldn’t be done as it hasn’t been updated so I had to send a series of emails and even then...
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MH
Mrs Hurndall
经 Feefo 确认
5 years ago
Mrs Hurndall 就 Alton Towers Holidays 说了什么:
Easy to follow, easy amend, nice and easy transaction.
As always you made the booking system Estero follow to easy to book
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受信赖的顾客
经 Feefo 确认
5 years ago
I wanted two rooms as the kids are 14 and don’t want to share with us but that was not possible to book I had to book separately. It was easy but really I needed to speak to someone but I couldn’t...
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受信赖的顾客
经 Feefo 确认
5 years ago
Received a very professional Alton Towers staff member when making our booking for April 2021
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MF
Ms Farrell
经 Feefo 确认
5 years ago
Ms Farrell 就 Alton Towers Holidays 说了什么:
Excellent service
Excellent service
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受信赖的顾客
经 Feefo 确认
5 years ago
Easy and quick to book.
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MW
Mr Willis
经 Feefo 确认
5 years ago
Mr Willis 就 Alton Towers Holidays 说了什么:
courteous, friendly and professional
Very helpful from start to finsh, knowledgeable and courteous. Simple booking process all round
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MA
Mr Angel
经 Feefo 确认
5 years ago
Mr Angel 就 Alton Towers Holidays 说了什么:
hopefully we can go to the park if tier 3 is dropped to tier 2, the merlina
Meg in the call centre is excellent & very helpful, she made the booking simple as i am hopeless with technology
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MB
Mrs Broderick
经 Feefo 确认
5 years ago
Mrs Broderick 就 Alton Towers Holidays 说了什么:
Disappointed
I have booked this break with yourselves for 7 years running an this time I have not been able to select my day and time for splash you have just given me Friday when we are arriving which we can not...
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受信赖的顾客
经 Feefo 确认
5 years ago
I have not received a booking confirmation
I cant remember what date i booked for
Other than asking for feedback and a credit card payment I dont have anything that says ive booked at all
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
