Excellent telephone service. Well informed and reassuring manner. I would book with them again
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MT
Ms Taylor
经 Feefo 确认
5 years ago
Ms Taylor 就 Alton Towers Holidays 说了什么:
Really helpful and polite
Customer services were really helpful and polite and i managed to get the booking i wanted.
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受信赖的顾客
经 Feefo 确认
5 years ago
Complicated, restricted booking service
Once you have made the booking you then have to individually book all the activities.However, timing and availability of these bookings do not work. Availability is poor and the restaurants you want...
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受信赖的顾客
经 Feefo 确认
5 years ago
Clear and informative
Easy, clear and quick to navigate and see all of the options, pictures of the various places to stay and what was included in each price
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MB
Mr Brown
经 Feefo 确认
GUILDFORD
5 years ago
Mr Brown 就 Alton Towers Holidays 说了什么:
HELPFUL AGENT
Owen the customer service agent was very helpful , and understood our requirements
and was patience with me
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受信赖的顾客
经 Feefo 确认
5 years ago
Great service, lovely staff.
The staff were lovely on the phone and sorted all my requests.
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受信赖的顾客
经 Feefo 确认
5 years ago
Very straight forward and easy to deal with, has just the right amount of information to help you through the stages. Description of the hotels as well i also helped massively.
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受信赖的顾客
经 Feefo 确认
5 years ago
Easy enough to use.
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受信赖的顾客
经 Feefo 确认
5 years ago
Easy to book. Easy to use website. Meal times and splash landings all booked ready for our visit.
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受信赖的顾客
经 Feefo 确认
5 years ago
The booking process for accommodation was easy and the tickets added on at the end were easy to follow. I haven’t given five stars as I was unable to book breakfast slots, even though this is a...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
