Easy booking on website and then follow up booking on the telephone excellent when my card declined. Prompt and courteous service.
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受信赖的顾客
经 Feefo 确认
5 years ago
Fantastic service
The lady I spoke to on the phone was so helpful, so patient and really polite. An absolute credit to AT and sorted everything out for me to move my booking.
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受信赖的顾客
经 Feefo 确认
5 years ago
Very smooth running and clear
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受信赖的顾客
经 Feefo 确认
5 years ago
Simple process. Web site easy to navigate
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受信赖的顾客
经 Feefo 确认
5 years ago
Your online booking service is poor.
I tried to book online. I approved the transaction with the bank and your system came up with an error. When we came to book again the deal had gone up in price. Speaking with the customer service...
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受信赖的顾客
经 Feefo 确认
5 years ago
Not the greatest booking experience
Make the booking more user friendly, more information about the different options, more pics
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受信赖的顾客
经 Feefo 确认
5 years ago
Poor voucher system
They issued a voucher due to COVID cancellation automatically. No contact number. No Customer service. No email address. They cancelled due to COVID now we have to pay 50% more for the same stay...
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受信赖的顾客
经 Feefo 确认
5 years ago
Great
Very easy to book, understandable.
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受信赖的顾客
经 Feefo 确认
5 years ago
Awesome!
Yes, I would recommend. Fairly straight forward to book with no hassles.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
