Process of booking very straight forward, no issues booking.
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MT
Mr Tuckwell
经 Feefo 确认
5 years ago
Mr Tuckwell 就 Alton Towers Holidays 说了什么:
Good options, Intuitive and easy checkout
Excellent accommodation options for the majority of budgets, well laid out pages, easy to navigate, Apple Pay at the end.
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MW
Mrs Wood
经 Feefo 确认
5 years ago
Mrs Wood 就 Alton Towers Holidays 说了什么:
Easy to use
Really easy to book online, and make restaurant reservations. Would be better if could review a map for distance of restaurant to accomodation though.
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受信赖的顾客
经 Feefo 确认
5 years ago
easy to navigate and book.
Easy to book what I wanted except I would have liked to have booked two days at the water park and could only book one, and there is no discount for two days like there is at the theme park.
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MC
Mrs Connell
经 Feefo 确认
Manchester
5 years ago
Mrs Connell 就 Alton Towers Holidays 说了什么:
Easy to do. Clear price and option to pay for protection if you need to cancel. Brilliant holidays kids love the Christmas experience
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受信赖的顾客
经 Feefo 确认
5 years ago
Great call centre service, poor website
The call was perfect but was only required because your online booking system did not take the voucher credit off my card payment and attempted to take £350 rather than the £40 required
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MR
Mrs Roberts
经 Feefo 确认
5 years ago
Mrs Roberts 就 Alton Towers Holidays 说了什么:
Great digital experience
Easy navigation of site and ability to find rates for relevant dates was very straightforward. Following booking, page landed at the right point for additional services, offering restaurant bookings...
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受信赖的顾客
经 Feefo 确认
5 years ago
3rd time lucky
I tried twice to pay by card and this was unsuccessful due to 'an internal issue' I was successful a third time when I selected to pay by PayPal but this wasn't ideal.
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MT
Mr Thorpe
经 Feefo 确认
5 years ago
Mr Thorpe 就 Alton Towers Holidays 说了什么:
Great simple booking process
Simple booking process and good price
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MJ
Mr Jones
经 Feefo 确认
5 years ago
Mr Jones 就 Alton Towers Holidays 说了什么:
Really easy to book
Really easy, especially being able to apply my voucher from last year's cancelled Santa Sleepover. Thank you!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
