I have been several times.
I think there should be a loyalty price reduction for returning guests.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Very quick and easy to make my booking
The website is very easy to use, however it did take me a few moments to find the ‘merlin annual pass’ booking page. Once I found it the booking was quick and simple to complete.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Clear and easy booking service
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受信赖的顾客
经 Feefo 确认
6 years ago
Easy to use, good options in regards to both onsite and offsite. Clear pictures of the accommodation and confirming what you get in the hotel and as part of your stay.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Hard to see whether days in the park were also booked. No answer on the phone so had to book days separately
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受信赖的顾客
经 Feefo 确认
6 years ago
It was easy enough to book the hotel but difficult to book tickets to include Merlin pass holders, could have been an easier process to combine everything.
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受信赖的顾客
经 Feefo 确认
6 years ago
straightforward process
Hard to achieve perfection, but it was easy to book
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Clear guidance when booking your stay.
Very easy to place booking online. Clear guidance regarding the current pandemic and restrictions in place. I'm sure my stay will be as welcoming as ever before.
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Great, easy to use service. Would have liked a single parent option though
Easy and straightforward to use, clear step by step process and booking.
I would have loved to see a single parent option though. I have booked for my son and myself, however we are in a room that...
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受信赖的顾客
经 Feefo 确认
6 years ago
Double booking - website error
The website said there was an error and I've booked twice. Now the phones are closed to amend
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
