Even though the website showed as fully booked by phoning a lovely friendly kind lady on the end of the phone managed to book me my holiday I have been dreaming of for a while. With a great deal too...
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受信赖的顾客
经 Feefo 确认
6 years ago
Can't wait to visit
Easy to use website with clear options
Quick process
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Trusted Customer
经 Feefo 确认
Norwich
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Straight forward
Easy and straight forward online booking . All that is required
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Would recommend the online booking system, quick and easy
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TC
Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Terrible Custoner Support
They can make access to communication to actually be able to resolve booking issues more transparent and simpler .
I spent hrs via various communication channels and yet to have anyone acknowledge...
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受信赖的顾客
经 Feefo 确认
6 years ago
Buyer beware-check water park availability before adding this extra!
I added additional water park tickets for £45 but there is no availability for the weekend we are visiting. It would be helpful as this add-on is suggested when you are just about to pay if there was...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Frustrating
The booking said there was technical problems and to contact them but when I tried it said there was a significant call waiting time and said they couldn’t take m call.
I then got an email to say...
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Trusted Customer
经 Feefo 确认
great notley
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Absolutely disgraceful that we couldn't get any the info we required.
Tried everything to add to a group booking !!!!!!!!! . IS THERE NOBODY TO ANSWER THE TELEPHONE . Could not get any info from anybody ,we spent hours trying to contact someone to answer our...
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受信赖的顾客
经 Feefo 确认
6 years ago
Very easy butdidn’t get link for restaurant pre-booking
Very easy to book, however- I didn’t receive the link on the confirmation email for pre-booking the restaurants (which is mandatory). Luckily we can last year so found an old email link. I tried to...
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受信赖的顾客
经 Feefo 确认
6 years ago
Somethings have different names depending on what page you are on.
Sometimes it was not overly clear as to what I was booking. On some pages it was referred to as attraction booking and on others and the ticket it reads as theme park tickets. This may become...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
