The online process needs a bit more work to figure out the kinks as I had to call up twice to confirm different things.
I booked as a merlin pass holder so the discount was a real perk.
Both...
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受信赖的顾客
经 Feefo 确认
6 years ago
Painful booking
The booking process was ok but we never received our confirmation, Emails could take 14 days to respond which clearly is not good enough, also booking all time slots is not clear and would prefer a...
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受信赖的顾客
经 Feefo 确认
6 years ago
Excellent service
Dan was excellent, explained pricing and procedures clearly. Would recommend the booking service.
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TC
Trusted Customer
经 Feefo 确认
Brighton
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Great
Found it really easy to book online, lots of information and if you have any enquiries they are easy to contact and very helpful. I am very excited for my annual visit and would highly recommend to...
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受信赖的顾客
经 Feefo 确认
6 years ago
Impossible
Impossible to navigate, cannot make sense of the added extras. Cannot find numbers to contact people.
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受信赖的顾客
经 Feefo 确认
6 years ago
The booking was Very clear and Straight forward
Looking forward to a weekend of fun to celebrate our 25th Wedding Anniversary with our daughter
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Employ staff to actually answer a phone and speed up access pass process
Saying you need to give 14 days notice to provide a ride access pass is disgraceful. Shows the utter contempt they have for those with disabilities. Absolutely no chance to actually speak to a human...
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Alton Towers Holidays 说了什么:
Fairly straightforward
The booking service went relatively smoothly. It was very straightforward selecting the options we wanted. The only problem we had is that we chose a room in the site hotel. however when it came to...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
