Service very easy however you should have visibility of restaurant availability at the time of booking. All restaurants fully booked for every meal time already. This is poor and should only be...
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MB
Mrs Bates
经 Feefo 确认
Cannock
5 years ago
Mrs Bates 就 Alton Towers Holidays 说了什么:
Easy to follow steps
The page was really easy to follow with lots of information. And a useful Help centre which covers most questions. Confirmation email followed shortly after.
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MS
Mrs Sloan
经 Feefo 确认
5 years ago
Mrs Sloan 就 Alton Towers Holidays 说了什么:
Poor customer service
They have booked me into an unsuitable room for the age of my children after Asking me the ages! They are now not responding to my emails for help!
1
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ML
Mrs Leigh
经 Feefo 确认
5 years ago
Mrs Leigh 就 Alton Towers Holidays 说了什么:
Can’t book breakfast or dinner
Booking the hotel and water park was pretty easy. However, I was unable to book dinner and breakfast due to no availability. Maybe Alton towers shouldn’t still be allowing rooms to be booked if there...
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受信赖的顾客
经 Feefo 确认
5 years ago
Quick and easy
All online quick and easy
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受信赖的顾客
经 Feefo 确认
5 years ago
Easy to use and navigate although not happy with the price charged for the pods as a MAP holder but didn’t have much choice
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MB
Mrs Bradford
经 Feefo 确认
5 years ago
Mrs Bradford 就 Alton Towers Holidays 说了什么:
Although I booked online myself, I could not find all the info I required, so I called and spoke with Tracey who was extremely helpful, friendly and gave some excellent advice.
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MW
Mrs Wakefield
经 Feefo 确认
5 years ago
Mrs Wakefield 就 Alton Towers Holidays 说了什么:
Does what it needs to
Website was easy to use
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MP
Miss Pettitt
经 Feefo 确认
5 years ago
Miss Pettitt 就 Alton Towers Holidays 说了什么:
Fast and easy
Made everything simple and fast
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受信赖的顾客
经 Feefo 确认
5 years ago
No breakfast bookings available
Could not book a breakfast table as there are none available. Customers services has not responded. My booking is at the weekend and I don’t know what I’ll be doing about food.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
