It’s was just a very easy on line booking process. Once we had deceived what we wanted it took no longer than about 3 minutes to book.
0
分享
MC
Ms Cooke
经 Feefo 确认
5 years ago
Ms Cooke 就 Alton Towers Holidays 说了什么:
Cannot fault customer service always very informative, friendly and profess
Having had trouble with the online booking I rang to speak to a ‘human being’. As a retired trainer of customer service personnel the response from Alton Towers service is exemplary.
0
分享
MS
Mrs Smart
经 Feefo 确认
5 years ago
Mrs Smart 就 Alton Towers Holidays 说了什么:
easy to book our xmas Santa visit ..... excited !!
Easy to use website - good info re room choices etc
0
分享
受信赖的顾客
经 Feefo 确认
5 years ago
The initial booking process was straightforward. Once booked I received an information pack which asked me to book breakfast in the restaurant at the hotel I was staying in. I clicked a link which...
阅读更多
0
分享
受信赖的顾客
经 Feefo 确认
5 years ago
Informative and easy to follow
Website was quick and easy to following showing all availability and giving alot of information.
0
分享
受信赖的顾客
经 Feefo 确认
5 years ago
Simplr
The service was straight forward and simple however I would have liked more information on each of the resort's to help me pick which is best eg distance from park, whether I can park there before...
阅读更多
0
分享
MD
Mr Donlan
经 Feefo 确认
5 years ago
Mr Donlan 就 Alton Towers Holidays 说了什么:
Birthday plans!
Quick and easy to use, very helpful.
0
分享
MS
Miss Smith
经 Feefo 确认
5 years ago
Miss Smith 就 Alton Towers Holidays 说了什么:
Awful booking experience
The payment screen froze and when I tried to represent the payment screen it said the room was no longer available. I had to check my bank to find the full payment had been taken with no confirmation...
阅读更多
0
分享
MH
Mrs Hodkin
经 Feefo 确认
5 years ago
Mrs Hodkin 就 Alton Towers Holidays 说了什么:
Really easy clear options
0
分享
受信赖的顾客
经 Feefo 确认
5 years ago
Great experience in planning our trip.
Online booking is simple and straight forward. Clear information about hotels,prices and booking extras. I like that you have an app for planning the trip. It would be good if the planner included...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
