Excellent service, speedy delivery without delivery charges. I bought one of these leads for my older dog from this company a little while ago and really liked it so I have now bought another for my...
Excellent product. Size is spot on for my pug/pom x delivery was fast and efficient. Ended up buying the next size up for my 2 year old shitzu x
产品评价
购买日期：12/06/2019
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TC
Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 All Pet Solutions 说了什么:
The retractable dog lead was not worth the money! It broke the 2nd time of use.
Ali
All Pet Solutions
6 years ago
Hello
Thank you for getting touch.
If you have received a broken or faulty item or the product becomes faulty within warranty, you may return it for an exchange or refund. To request a refund, please send us an image or video of the broken product here before returning it to us. Customer Services will then assess the evidence and advise you on what to do next. This may be in the form of troubleshooting, returning for testing or issuing a replacement. We will not refund products that are not faulty upon being tested here at the warehouse. If a product is not faulty upon testing, it will be returned to you and there may be charges for the collection and return.
Please raise a ticket via the link below and the customer service team will assist.
https://support.allpetsolutions.co.uk/customer/portal/emails/new
Thanks
APS Team
产品评价
Ali
All Pet Solutions
6 years ago
Hello
Thank you for getting touch.
If you have received a broken or faulty item or the product becomes faulty within warranty, you may return it for an exchange or refund. To request a refund, please send us an image or video of the broken product here before returning it to us. Customer Services will then assess the evidence and advise you on what to do next. This may be in the form of troubleshooting, returning for testing or issuing a replacement. We will not refund products that are not faulty upon being tested here at the warehouse. If a product is not faulty upon testing, it will be returned to you and there may be charges for the collection and return.
Please raise a ticket via the link below and the customer service team will assist. https://support.allpetsolutions.co.uk/customer/portal/emails/new
Thanks APS Team
