Simple way to go for an insurance. But taking the
quote could be more user friendly and certificate should be published in pdf format.
0
Paylaş
TC
Trusted Customer
Canterbury
10 years ago
Trusted Customer, Voyager Insurance Services hakkında ne dedi?:
POOR ONLINE SERVICE
I have to say at least one of the staff was helpful. 1st attempt I was emailed to say policy was live. Then I got an email to say there is a problem. 2nd attempt it did not add the caravan cover....
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Adam
Voyager Insurance Services
10 years ago
Hi Thanks for your feedback. Having investigated this I can see that what has happened is that you purchased one policy which was your personal travel insurance and this was processed normally, hence why you received an email saying it was live.
You then tried to purchase a second policy foe European Breakdown Cover and there was an issue with the payment being collected by SagePay, hence why you received an email from the system correctly telling you that there had been a problem.
The European Breakdown Cover policy does cover caravans, assuming they meet the dimensions on the policy, however it requires the user to tick the appropriate box to add that to their policy and pay the additional premium, which you hadn't done. So in your case the policy you attempted to buy did not cover caravans.
I hope that clears up any confusion. If you would like any further clarification please call the office on 01483 562 662
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Paylaş
Güvenilir Müşteri
10 years ago
Great service on holiday insurance
Friendly clear and helpful advice from a local company, no automated queues just lovely people with a good product.
Adam
Voyager Insurance Services
10 years ago
Hi, thanks for your kind feedback, I'm glad that we were able to help
0
Paylaş
TC
Trusted Customer
London
10 years ago
Trusted Customer, Voyager Insurance Services hakkında ne dedi?:
Great service
Very good precise and friendly information given. No pressure was applied and the policy that i took out for annual multi trip travel insurance with medical screening was better than i already had. ...
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0
Paylaş
Güvenilir Müşteri
10 years ago
Good
0
Paylaş
Güvenilir Müşteri
10 years ago
Summer Holiday 2015
Received a quick and effortless service
0
Paylaş
Güvenilir Müşteri
10 years ago
Happy customer
Was happy with the service provided. Was quite straightforward. Staff courteous.
0
Paylaş
Güvenilir Müşteri
10 years ago
Friendly, personal service and much cheaper quotation
I can only comment about taking out travel insurance, not making a claim. I was relieved, after talking to a well known competitor, that with Voyager I was speaking to someone with a personality who...
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1
Paylaş
TC
Trusted Customer
GB
10 years ago
Trusted Customer, Voyager Insurance Services hakkında ne dedi?:
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Voyager Insurance has proudly been providing high quality, great value, multi-award-winning Travel Insurance and other leisure insurance products for over 20 years.