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Thompson & Morgan Değerlendirmeler

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Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Hizmet
4.2
/5
Ürün
4
/5

5

4

3

2

1

5,299

1,637

791

367

588

8,682

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111,001 değerlendirmenin tümü gösteriliyor
AH
Anne Harrison
Paignton
7 years ago
Alışveriş tarihi: 30/06/2017
Anne Harrison, Thompson & Morgan hakkında ne dedi?:
A great product. I will definitely buy again from Thompson and Morgan.
Easy ordering of my bluebell creeper. It arrived quickly, was well wrapped and in a lovely,fresh condition. I had already bought a big pot and prepared it ready for the plant.
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Faye
Thompson & Morgan
7 years ago
Sounds like it is going to a lovely home where it will be well cared for, I'm sure it will do wonderfully :) ~ regards Faye
Ürün değerlendirmeleri

0
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GB
Gilbert Budgen
7 years ago
Alışveriş tarihi: 30/06/2017
Gilbert Budgen, Thompson & Morgan hakkında ne dedi?:
Good quality/ Excellent packing
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Faye
Thompson & Morgan
7 years ago
That's great to hear so thank you for letting us know your feedback its greatly appreciated :) ~ Kind regards ~ Faye
0
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SL
Stacy Lockings
Chatham
7 years ago
Alışveriş tarihi: 28/06/2017
Stacy Lockings, Thompson & Morgan hakkında ne dedi?:
Plants didn't survive
I have ordered plants from Thompson & Morgan in the past and been happy with my purchases. Not so this time. A third of the plants were dead and a few more died a couple of days later after planting...

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Anne
Thompson & Morgan
7 years ago
Thank you for your review. I'm pleased that you've been happy with your previous purchases. However, I'm sorry that your plants didn't come up to scratch on your most recent order. I apologise that so many plants were dead on arrival and some have since died after potting on. I'm so sorry for your disappointment. I've replaced your plants and I'm confident that you'll be happy with your replacements. Kind regards, Anne


Ürün değerlendirmeleri

0
Paylaş
PW
Patricia Wade
7 years ago
Alışveriş tarihi: 28/06/2017
Patricia Wade, Thompson & Morgan hakkında ne dedi?:
Plants really disappointing leaves been eaten had holes in.
I bought these begonias at sale price and it showed. THe service and packaging was very impressive, However, the plants were not. Some of the leaves had holes in, looks like they'd been chewed by...

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Anne
Thompson & Morgan
7 years ago
Hi there, I'm pleased that you were happy with the service we gave you when ordering your Begonia plants and that the packaging was good. However, I'm very sorry that the leaves on your plants had holes in them. They were not seconds, they should have arrived in perfect condition. We have sent you a £10 voucher as a gesture of goodwill for the disappointment caused to you. I have also refunded you the value of your plants. I'm confident that once the weather improves from the cold spell which we're experiencing at the moment they'll start to flower and won't disappoint you further. Kind regards, Anne
Ürün değerlendirmeleri

1
Paylaş
Güvenilir Müşteri
7 years ago
Alışveriş tarihi: 28/06/2017
Disappointing
The tiny plug plants were overwatered, took a long time to be delivered, and once removed from the packaging died before they could be planted. The order was completely wasted.
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Ryan B
Thompson & Morgan
7 years ago
I am very sorry to hear that this has happened, and I appreciate that this must have been disappointing. In light of this, I have replaced your order for you. I am sure that you will not be disappointed again. Kind regards, Ryan
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0
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PS
Pat Smith
darwen
7 years ago
Alışveriş tarihi: 28/06/2017
Pat Smith, Thompson & Morgan hakkında ne dedi?:
baby plants
36 baby plants on offer in the times. Need quite a bit of tlc to get them to the next stage but they are doing nicely. Won't plant out til next year when they are a bit more mature. Good value if...

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Faye
Thompson & Morgan
7 years ago
Sounds like they will be taken good care of in your capable hands :) ~ regards Faye
Ürün değerlendirmeleri

0
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GS
Grace Samuels
7 years ago
Alışveriş tarihi: 28/06/2017
Grace Samuels, Thompson & Morgan hakkında ne dedi?:
Replaced plants after query, good customer relations people, thanks
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Anne
Thompson & Morgan
7 years ago
Hi there, thanks for your feedback on our service. I'm really pleased that we were able to help you by replacing your Daphnes when they arrived dead. It's good to hear that your replacements arrived in good condition and are doing well. It's the standard of service we expect you to receive at all times. Thank you for your appreciation! Regards, Anne
Ürün değerlendirmeleri

0
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DW
David Warner
7 years ago
Alışveriş tarihi: 03/07/2017
David Warner, Thompson & Morgan hakkında ne dedi?:
Fast delivery no problems
Good service. Prompt delivery.
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Faye
Thompson & Morgan
7 years ago
Thank you so much for your review, it is really appreciated :) ~ regards Faye
0
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Güvenilir Müşteri
7 years ago
Alışveriş tarihi: 28/06/2017
Plugs arrived in poor condition. many had died within a week
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Ryan B
Thompson & Morgan
7 years ago
I appreciate how disappointing this must have been and I am very sorry that this has happened. I can see that my colleague has placed a free of charge order as a replacement for this. I am sure that you will not be disappointed again. Kind regards, Ryan
Ürün değerlendirmeleri

0
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JS
Jean Sutton
wigan
7 years ago
Alışveriş tarihi: 29/06/2017
Jean Sutton, Thompson & Morgan hakkında ne dedi?:
well packaged but sent to wrong address
good service for actual ordering plants , however the large parcel of plants were delivered to wrong address, even though correct address on box. it was delivered about almost a mile away , same...

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Steve
Thompson & Morgan
7 years ago
Thank you for your review. We apologise for the courier sending the plants to the wrong address, this is a very rare complaint. As an apology please accept a gift voucher. I am now emailing this accross to you. Kind regards Steve
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0
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Thompson & Morgan hakkında
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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Thompson & Morgan hakkında
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.