Thompson & Morgan Değerlendirmeler

Sounds like it is going to a lovely home where it will be well cared for, I'm sure it will do wonderfully :) ~ regards Faye

That's great to hear so thank you for letting us know your feedback its greatly appreciated :) ~ Kind regards ~ Faye

Thank you for your review. I'm pleased that you've been happy with your previous purchases. However, I'm sorry that your plants didn't come up to scratch on your most recent order. I apologise that so many plants were dead on arrival and some have since died after potting on. I'm so sorry for your disappointment. I've replaced your plants and I'm confident that you'll be happy with your replacements. Kind regards, Anne

Hi there, I'm pleased that you were happy with the service we gave you when ordering your Begonia plants and that the packaging was good. However, I'm very sorry that the leaves on your plants had holes in them. They were not seconds, they should have arrived in perfect condition. We have sent you a £10 voucher as a gesture of goodwill for the disappointment caused to you. I have also refunded you the value of your plants. I'm confident that once the weather improves from the cold spell which we're experiencing at the moment they'll start to flower and won't disappoint you further. Kind regards, Anne

I am very sorry to hear that this has happened, and I appreciate that this must have been disappointing. In light of this, I have replaced your order for you. I am sure that you will not be disappointed again. Kind regards, Ryan

Sounds like they will be taken good care of in your capable hands :) ~ regards Faye

Hi there, thanks for your feedback on our service. I'm really pleased that we were able to help you by replacing your Daphnes when they arrived dead. It's good to hear that your replacements arrived in good condition and are doing well. It's the standard of service we expect you to receive at all times. Thank you for your appreciation! Regards, Anne

Thank you so much for your review, it is really appreciated :) ~ regards Faye

I appreciate how disappointing this must have been and I am very sorry that this has happened. I can see that my colleague has placed a free of charge order as a replacement for this. I am sure that you will not be disappointed again. Kind regards, Ryan

Thank you for your review. We apologise for the courier sending the plants to the wrong address, this is a very rare complaint. As an apology please accept a gift voucher. I am now emailing this accross to you. Kind regards Steve