Trusted Customer, The Insurance Emporium hakkında ne dedi?:
No response to emails! Trying to cancel policy online application unclear
Filled out all fields to set up policy online and after entering bank details there was no response from website. Assumed policy hadn't set up as there was an error message. Emailed but no response....
Devamını oku
Becki
The Insurance Emporium
9 years ago
Thank you for your feedback and I am sorry that you were not satisfied with the level of service that you received, this is certainly not indicative of our usual levels of service.
I can confirm that this policy is cancelled and that no payments have been collected.
Kind regards
Daniel Noble
Customer Contact Team Leader
3
Paylaş
TC
Trusted Customer
9 years ago
Trusted Customer, The Insurance Emporium hakkında ne dedi?:
Excellent service
Excellent quick and simple to insure the three dogs no fuss
0
Paylaş
Güvenilir Müşteri
9 years ago
Not very happy
Trying to get through on phone to ask questions about pet insurance was very difficult, finished by taking out policy on line, I then find that because I have used a credit card to pay for the policy...
Devamını oku
2
Paylaş
Güvenilir Müşteri
9 years ago
Would recommend
The customer service agent was very helpful, answering all my questions. Would recommend.
0
Paylaş
TC
Trusted Customer
9 years ago
Trusted Customer, The Insurance Emporium hakkında ne dedi?:
Very helpful
Website very clear. Even though could have bought pet insurance online, preferred to speak to someone. Customer service very helpful too. I found them through compare the market but chose to buy...
Devamını oku
0
Paylaş
Güvenilir Müşteri
9 years ago
Pet Insurance
I tried for 2 days to get through on the telephone. I waited for over 20 minutes each time. Eventually I had a live chat with a very helpful lady who called me back. They really need to staff...
Devamını oku
2
Paylaş
Güvenilir Müşteri
9 years ago
Good insurance
Good insurance plan and reasonable payments
0
Paylaş
TC
Trusted Customer
9 years ago
Trusted Customer, The Insurance Emporium hakkında ne dedi?:
Highly recommended
Easy to use website. All information was to hand. Excellent value for money
0
Paylaş
TC
Trusted Customer
9 years ago
Trusted Customer, The Insurance Emporium hakkında ne dedi?:
Insurance ordered.
Simple and effective.
Insurance is a necessary evil in that you purchase it with the hope it is never called upon; to this end I can provide an input in the purchase only
The only complaint I had...
Devamını oku
0
Paylaş
TC
Trusted Customer
9 years ago
Trusted Customer, The Insurance Emporium hakkında ne dedi?:
Great customer service
The service so far has been great, i have been online again to insure my other dog with Emporium. Thank you.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.