Suttons Değerlendirmeler

Thank you for your 5 star review, we are grateful for your feedback and are pleased to hear the order arrived on time.

Thank you for your 5 star review, we are so pleased to hear the item arrived in the promised time.

Thank you for your 5 star review, we are so pleased to hear the item arrived in the promised time. We hope the Lilies give you a wonderful display when they burst into life.

Thank you for your review. We do apologise that there was some delay with the despatch of our bulb orders and that you were not made aware of this. We appreciate your comments and will take your feedback on board. Kind Regards, Suttons

We appreciate the time you have taken to leave your review and are over the moon to hear you are happy with the value and quality of product you have received.

Thank you for your feedback. We are truly sorry for the packing error that has affected your order on this occasion, this is not the standard of service we strive to provide our customers but we strive to resolve mistakes as swiftly as possible if and when they do occur. We are deeply sorry to hear you have not received a response via email but we can see from the notes on your account you have since been in touch with a member of our customer care team who has arranged for a complete replacement order of the Flamenco Strawberries to be sent out as soon as possible. Thank you for leaving your review and we apologise for any inconvenience caused.

We are so pleased to hear you found the order process easy to navigate and your order arrived in the promised timescale. Thank you for sharing your 5 star review with us.

Thank you for your review. We are sorry that you had some issues with the delivery with your order. Unfortunately we are reliant on courier companies to deliver your order to your satisfaction and we apologise if on this occasion that did not happen. We appreciate your comments and will pass on your feedback. Kind Regards, Suttons

Thank you for your review. We are sorry to hear of the delay with your seed order, unfortunately due to the demand around the Christmas period on ourselves and the postal service some items were taking longer to be delivered than anticipated and we can only apologise for this. We apologise that your hibiscus adonicus pearl arrived in such poor condition, we have emailed you directly in relation to this and apologise for any disappointment caused. Kind Regards, Suttons

Thank you for your review, we are truly sorry for the inconvenience caused by our packing error and can see you have been in touch with a member of our customer care team who has organised a replacement. We apologise we have not been able to dispatch the correct items straight away but we assure you these will be dispatched as soon as the next crop is ready.