Quality of product is always good. One item was missing from a 'multipack' order (I didn't bother contacting Suttons, but if I had I'm sure they'd have sorted it out). Their planting instructions...
Devamını oku
Megan
Suttons
4 years ago
Thank so much for taking the time to share your review with our community, we appreciate your support. We have contacted you directly regarding the missing plants as we would love to resolve this for you.
Ürün değerlendirmeleri
Megan
Suttons
4 years ago
Thank you for your 5 star review, we are so pleased to hear you are happy with this item.
Megan
Suttons
4 years ago
Thank you for the 5 star review of your order and our service. We do appreciate you taking the time to leave your comments.
Megan
Suttons
4 years ago
Thank you for your feedback, we are sorry to hear this and would love to resolve this for you. We have contacted you directly via email for further information.
Megan
Suttons
4 years ago
Thank you for your 5 star review, we hope they give you a gorgeous show.
Thank you for your review. We are pleased to hear your are happy with the service received. Kind Regards, Suttons
Ürün değerlendirmeleri
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that you have been happy with the quality of products you have received from ourselves. We appreciate your feedback. Kind Regards, Suttons
No problem with the service or the order, but the resulting spam is unbelievable. Several marketing emails every day! Have tried to unsubscribe twice but they keep on coming!
Amy
Suttons
4 years ago
Thank you for your review. We are sorry to hear that you have been unimpressed with the marketing emails sent to you. We have amended the preferences on your account and apologise for any inconvenience caused. Kind Regards, Suttons
Ürün değerlendirmeleri
Amy
Suttons
4 years ago
Thank you for your review. We are pleased to hear that you were happy with the product received. We are sure that the graft will take and you will be delighted with the results. We appreciate your comments. Kind Regards, Suttons
Alışveriş tarihi: 15/12/2021
0
Paylaş
PR
PAMELA RAYNHAM
Feefo Tarafından Doğrulanmış
4 years ago
PAMELA RAYNHAM, Suttons hakkında ne dedi?:
Service OK.but delivery not good. The allium bulb was rotten and some of the tulip bulbs were mouldy.
Amy
Suttons
4 years ago
Thank you for your review. We are sorry to hear that you were disappointed with some aspects of your order. If you do have concerns with the quality of your order it is always best to contact our Customer Service Team direct who will look to resolve any problems for you. Apologies for any disappointment caused. Kind Regards, Suttons
PR
PAMELA RAYNHAM
4 years ago
Customer service very good.offered a refund.
Ürün değerlendirmeleri
Amy
Suttons
4 years ago
Thank you for your review. We are sorry to hear that some of your bulbs received were of poor quality. If you are unhappy with the quality of the products received it is always best to contact our Customer Service Team who will look to resolve any issues. Kind Regards, Suttons
Amy
Suttons
4 years ago
Thank you for your review. We are sorry to hear that some of your bulbs received were of poor quality. If you are unhappy with the quality of the products received it is always best to contact our Customer Service Team who will look to resolve any issues. Kind Regards, Suttons
Amy
Suttons
4 years ago
Thank you for your review. We are sorry to hear that some of your bulbs received were of poor quality. If you are unhappy with the quality of the products received it is always best to contact our Customer Service Team who will look to resolve any issues. Kind Regards, Suttons
The web site is very difficult to navigate. There is no place to even say its a gift.
I was told that the christmas stuff had a place but I think for other goods there also should be a place.
When...
Devamını oku
Amy
Suttons
4 years ago
Thank you for your review. We are sorry to hear of the problems that you had when placing your order. We did have the facility to add a gift message to our Christmas catalogue and we apologise that this facility is not yet available on the rest of our items. Apologies for the other issues that you had when placing your order, we appreciate your comments and will pass on your feedback. Kind Regards, Suttons
Ürün değerlendirmeleri
Amy
Suttons
4 years ago
Thank you for your review. We hope that the recipient was happy with their gift. Kind Regards, Suttons
Very poor. I ordered strawberry plants in October and was told they would arrive in November, which was already a bit late for planting. They were finally dispatched on 22nd December just before...
Devamını oku
Amy
Suttons
4 years ago
Thank you for your review. We are sorry for the delays with the delivery, unfortunately due to the milder weather experienced the plants took longer to be at the optimal condition for growing on than originally expected which is why your order had to be delayed and I can only apologise for this. We apologise for any disappointment or inconvenience caused. Kind Regards, Suttons
Ürün değerlendirmeleri
Amy
Suttons
4 years ago
Thank you for your review. This variety of garlic bulbs do often take between 4-8 weeks to show and we are confident that they will thrive and we hope that you will be happy with the crop produced. Kind Regards, Suttons
Amy
Suttons
4 years ago
Thank you for your review. Our bare root plants need to be in a dormant stage before they can be despatched which did cause some delays. The plants are hardy and can still be planted as long as the ground is workable. Apologies for any disappointment caused. Kind Regards, Suttons
The ordering/delivery very good. Then I was literally bombarded with adverts online for your other products. So many, that I was obliged to unsubscribe.
Megan
Suttons
4 years ago
Thank you for your review, we are pleased to hear you are happy with the product and service you have received. We will certainly take your comments regarding our promotional emails onboard, thank you for your constructive feedback.
Ürün değerlendirmeleri
Megan
Suttons
4 years ago
Thank you for taking the time to leave your review. Your feedback is appreciated.
Thank you for your review, we are ever so sorry to hear this. Sadly it does appear your order has been lost in the delivery network as there has been no movement on the tracking for some time, we have arranged for a complete replacement to be sent out to you, please allow 3-6 days for this to be delivered. We sincerely apologise for the inconvenience caused and thank you for your feedback.
Ürün değerlendirmeleri
Megan
Suttons
4 years ago
We are ever so sorry for this and can confirm a complete replacement has been dispatched.
Megan
Suttons
4 years ago
We are ever so sorry for this and can confirm a complete replacement has been dispatched.
Megan
Suttons
4 years ago
We are ever so sorry for this and can confirm a complete replacement has been dispatched.
Megan
Suttons
4 years ago
We are ever so sorry for this and can confirm a complete replacement has been dispatched.
Megan
Suttons
4 years ago
We are ever so sorry for this and can confirm a complete replacement has been dispatched.
Megan
Suttons
4 years ago
We are ever so sorry for this and can confirm a complete replacement has been dispatched.
Megan
Suttons
4 years ago
We are ever so sorry for this and can confirm a complete replacement has been dispatched.
Alışveriş tarihi: 23/12/2021
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
4 years ago
Good quality potatoes supplied
Megan
Suttons
4 years ago
Thank you for the 5 star review of your order and our service. We do appreciate you taking the time to leave your comments.
Ürün değerlendirmeleri
Megan
Suttons
4 years ago
Thank you for your 5 star review, we are pleased to hear your parcel arrived in the promised time.
Thank you for your 5 Star Review. I am glad to hear you are happy with your order and our service. Your comments are appreciated and thank you for taking the time to let us know.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!