I went through suiteness for conjoining rooms and they only booked one room. I didn't pay $2500 for only one room. Beware.
Cherie
Suiteness
7 years ago
Hi Nichole -
I am so sorry about any misunderstanding that might've occurred. I took a better look into our logs and it appears that although you were searching and experiencing check out issues for two bedrooms. when the successful booking did come through, it was through a check-out page for an one bedroom suite. Since the suite name would have been a part of both room options it is possible to be confused. We will definitely look for more ways that we can make the difference clear as we would not want anyone to get anything less than what they intended to reserve. We took a look into the confirmation email and page that is shown immediately after that reflected the one bedroom as well.
I will be reaching out to you to ensure that if there is any documents or pages that reflect otherwise, that is something we care about and want to make sure you were not erroneously experiencing.
I really appreciate your feedback and allowing me to dig into this and will be in touch via email.
Please let your 24/7 Suiteness Concierge team if there's anything we can do for you at concierge@suiteness.com or (415) 857-2359.
Cherie from Suiteness
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TC
Trusted Customer
Oakland
7 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
Extremely helpful
Helped me contr exactly what I read looking for at a reasonable price
1
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Trusted Customer
7 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
Love this site.
It was easy to find connecting suites and not so much of a headache to get rooms together.
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Güvenilir Müşteri
7 years ago
Awesome
They were great. She helped me with all my questions
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Trusted Customer
Coeur d'Alene, Idaho
7 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
I'll use Suiteness again!
Very knowledgeable and fast response. Friendly too.
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Trusted Customer
7 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
Very user friendly.
Very easy booking accommodations.
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Trusted Customer
7 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
Providing I get my Piano in my suite they will have done my job.
Dominic
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Trusted Customer
7 years ago
Trusted Customer, Suiteness hakkında ne dedi?:
The layout was simple and it eas eqsy to navigate the different sections to find the perfect suites. No help from a concierge, didnt need it.
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Güvenilir Müşteri
7 years ago
The site was really easy to navigate and appreciated the breakdown of all fees and taxes.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
