Easy to deal with and clear information with details sent very soon after the booking was made.
Megan Hammond
ROL Cruise
1 month ago
Thank you for your kind feedback. We're delighted to hear that you found the booking process easy and that the information provided was clear. It's also great to know that your booking details were sent promptly. We appreciate your comments and look forward to assisting you again.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Paylaş
BM
Barbara McIntyre
Feefo Tarafından Doğrulanmış
GBR
1 month ago
Barbara McIntyre, ROL Cruise hakkında ne dedi?:
Booking holiday could not be easier.
The staff are very good at sorting out any kind of problem you may have with bookings. Nothing is too much trouble.
Megan Hammond
ROL Cruise
1 month ago
Thank you for your kind feedback. We're delighted to hear that our team was able to resolve any booking queries for you and provide the high level of service you expected. It's wonderful to know that nothing was too much trouble, and we truly appreciate your valued support.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Paylaş
BB
Bryan Briggs
Feefo Tarafından Doğrulanmış
1 month ago
Bryan Briggs, ROL Cruise hakkında ne dedi?:
Very thorough and helpful.
Megan Hammond
ROL Cruise
1 month ago
Thank you for your kind feedback. We're delighted to hear that you found our team thorough and helpful. We appreciate your comments and are pleased we could assist with your cruise plans.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Paylaş
JB
Jacqueline Barton
Feefo Tarafından Doğrulanmış
1 month ago
Jacqueline Barton, ROL Cruise hakkında ne dedi?:
Very helpful and courteous
Megan Hammond
ROL Cruise
1 month ago
Thank you for your kind feedback. We're delighted to hear that you found our team helpful and courteous. We appreciate your comments and are pleased we could assist with your cruise plans.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 month ago
Easy to speak to agent on the phone. Knowledgeable about questions asked. Excellent telephone manner.
Megan Hammond
ROL Cruise
1 month ago
Thank you for your kind feedback. We're delighted to hear that you found it easy to speak with our agent and that they were able to answer your questions with confidence and expertise.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 month ago
Excellent Service
We have been using ROL for a few years now we find them very helpful in booking our cruises with them, they are very informative and helpful if you have any problems.
Megan Hammond
ROL Cruise
1 month ago
Thank you for your continued loyalty and for taking the time to share your experience. We're delighted to hear that you've been booking your cruises with ROL for several years and that you consistently find our team helpful, informative, and supportive throughout the booking process.
It's especially rewarding to know that you've felt well looked after whenever you've needed assistance.
We truly appreciate your trust in us and look forward to helping you plan many more wonderful cruises in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 month ago
Excellent Professional Friendly Service
Excellent service jasmine sorted our cruise for the family..friendly professional ..
Megan Hammond
ROL Cruise
1 month ago
Thank you for your wonderful feedback. We're delighted to hear that Jasmine provided excellent service and helped arrange your family cruise. We'll be sure to pass on your kind words to her. We really appreciate your feedback and hope to assist you again with your future travel plans.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 month ago
Cruise rearranged with ease
A river cruise we were booked on was cancelled due to low water levels. ROL staff rearranged our cruise to a new convenient date in spring 2027 very efficiently.
Megan Hammond
ROL Cruise
1 month ago
Thank you for taking the time to share your experience. We understand how disappointing it can be when a cruise is cancelled, so we're delighted to hear that our team was able to rearrange your river cruise quickly and efficiently, securing a convenient alternative date for spring 2027. We truly appreciate your kind feedback and are pleased that we could assist in making the process as smooth as possible.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
Paylaş
SC
Susan Cook
Feefo Tarafından Doğrulanmış
GBR
1 month ago
Susan Cook, ROL Cruise hakkında ne dedi?:
Brilliant Service
Professional, super helpful and listened to what my husband, friends and I wanted.
Megan Hammond
ROL Cruise
1 month ago
Thank you for your lovely review. We are so pleased to hear that you found our agents professional and helpful, and that we took the time to listen to what you, your husband and friends were looking for. We hope you have a wonderful time on your cruise.
If we can be of any further assistance, please do get in touch.
Kind regards,
The ROL Cruise Team
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
1 month ago
Excellent, helpful and professional service.
Megan Hammond
ROL Cruise
1 month ago
Thank you for your kind feedback. We're delighted to hear you found our service excellent, helpful and professional.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.