Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

ROL Cruise İncelemeleri

25,693 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

8 months ago

Outstanding Service

Great customer service - very helpful and knowledgeable.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

8 months ago

Wouldn’t go anywhere else

Wouldn’t go anywhere else , always helpful from booking to receiving tickets. Prices always matched with any other offers available.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that you find our agents helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anthony Hill-Harding

Feefo Tarafından Doğrulanmış

GBR

8 months ago

Anthony Hill-Harding, ROL Cruise hakkında ne dedi?:

Excellent service

I spoke to Jasmine and Georgia. They were both extremely helpful. I had a query about train times, stations and flight times and they contacted Hurtigruten and got me all the necessary timings. They...

Devamını oku

Megan Hammond

ROL Cruise

8 months ago

Thank you for your amazing review, we are delighted to hear that Jasmine and Georgia were able to assist with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

8 months ago

Happy Customer

Always fast, efficient and friendly service!

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that our agents provided fast, efficient and friendly service. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Patricia McGarva

Feefo Tarafından Doğrulanmış

GBR

8 months ago

Patricia McGarva, ROL Cruise hakkında ne dedi?:

Always helpful and efficient.

Polite, helpful and considerate.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are pleased to hear that the agent was polote, helpful and efficient. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Paula Walkling

Feefo Tarafından Doğrulanmış

GBR

8 months ago

Paula Walkling, ROL Cruise hakkında ne dedi?:

Always a great experience

We use ROL a lot, as the service us always tiptop, and they value customer loyalty.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

8 months ago

Great service

Jasmine explained everything very well and was able to log in to my account and add the discount accrued.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that Jasmine was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

8 months ago

Billy succeeds again.

Another "spur of the moment" decision to ring Billy (Rusbridge) to enquire about the Uniworld Ganges river cruise as recently seen on Channel 5 with Jane Mcdonald as I had received an email offering...

Devamını oku

Megan Hammond

ROL Cruise

8 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us and that Billy was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janet Gayton

Feefo Tarafından Doğrulanmış

GBR

8 months ago

Janet Gayton, ROL Cruise hakkında ne dedi?:

Prompt & efficient service

Prompt answering and then Edwin was able to book my cruise and answer all my queries

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are so pleased to hear that the agent provided prompt and efficient service. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Valerie Coward

Feefo Tarafından Doğrulanmış

GBR

8 months ago

Valerie Coward, ROL Cruise hakkında ne dedi?:

Very helpful

Our request was dealt with very efficiently by Kelly. She was very helpful and friendly.

Megan Hammond

ROL Cruise

8 months ago

Thank you for your review, we are delighted to hear that Kelly was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

ROL Cruise Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?