Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

PharmXtra Değerlendirmesi | Müşteri Hizmetleri {{merchantUrl}} Değerlendirmesi | Feefo

6,341 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Appalling service. Gave 1 star because I couldn’t give zero

Continued delaying tactics saying item will be dispatched in a week, the week passes and then another message to say 2 weeks time. I’ve lost hope of receiving my order, which was important and I’ve...

Devamını oku

Oscar

PharmXtra

3 years ago

Hi there, I'm sorry to hear about your unfortunate experience with us. Please get in contact with our customer support team and they will be happy to resolve this issue with you, whether that's by refunding or chasing down your order. Kind Regards EUMeds

Güvenilir Müşteri

3 years ago

I’ve been in constant contact with customer support and they keep putting me off by delaying the dispatch the items. They say it has been sent to the courier but they have ‘technical issues” which keeps delaying it. This does not tell me anything and I made the order almost a month ago and am no nearer receiving my parcel. Please look into this for me as I need the item

Oscar

PharmXtra

3 years ago

Hi there, I've just chased this up with our customer support team and I believe they will be emailing you very shortly, so please check your emails for their response. Sorry for the inconvenience. Kind Regards EUMeds

Joan

Feefo Tarafından Doğrulanmış

3 years ago

Joan, PharmXtra hakkında ne dedi?:

NOT JOAN

I'm NOT Joan! Please delete me from your system

Oscar

PharmXtra

3 years ago

Hi there, Sorry for the inconvenience. Please can you get in contact with our customer support team and they will be happy to help you. Kind Regards EUMeds

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Not received 27 days later.

Ordered and approved on 4th August. It’s now 27 days later and have still not received despite EU Meds indicating they dispatched on 5th August. Keep getting responses from Ashley at customer...

Devamını oku

Owen

PharmXtra

3 years ago

Hi there, Sorry about the delays. We have sent out an email regarding these orders. If you have anymore queries please contact the customer support team. Sorry for the inconvenience. Kind Regards EuMeds

Owen

PharmXtra

3 years ago

Hi there, I've just been informed that it might have been sent by SMS as well. Kind Regards EuMeds

Güvenilir Müşteri

3 years ago

I have emailed twice today Owen but not received a reply to either. Your website now states you have the item in stock so why has it not been delivered. The Royal Mail tracking still states they are awaiting the item.

Güvenilir Müşteri

3 years ago

Nothing has been sent by SMS. I am still awaiting delivery of the parcel. Why hasn't it been delivered yet and why are customer support not responding to emails and why are the telephone lines unavailable? It is beginning to appear that this may be a scam.

Owen

PharmXtra

3 years ago

Hi, I can see that you have been speaking to our customer support team. As you can understand, they have a lot of customers to deal with, therefore they will get back to you as soon as they can. Sorry for the inconvenience. Kind Regards EuMeds

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

3 years ago

Rubbish

I still don’t have my meds!!!

Owen

PharmXtra

3 years ago

Hi there, Sorry about the delays. We have sent out an email regarding these orders. If you have anymore queries please contact the customer support team and they will get back to you and resolve your issues. Sorry for the inconvenience. Kind Regards EuMeds

Owen

PharmXtra

3 years ago

Hi there, I've just been informed that it might have been sent by SMS as well. Kind Regards EuMeds

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

4 years ago

Fast easy service

Owen

PharmXtra

3 years ago

Hi there, Thank you for this positive review. We appreciate this and we hope we can keep being a fast and reliable service. Kind Regards EuMeds

Allan

Feefo Tarafından Doğrulanmış

4 years ago

Allan, PharmXtra hakkında ne dedi?:

Excellent

Great service and professional

Owen

PharmXtra

3 years ago

Hi Allan, Thank you for this positive 5-star review. Kind Regards EuMeds

Daniel

Feefo Tarafından Doğrulanmış

4 years ago

Daniel, PharmXtra hakkında ne dedi?:

Efficient service, just a bit on expensive side.

Owen

PharmXtra

3 years ago

Hi Daniel, Thank you for this positive 4-star review, we do try to keep our prices as competitive as possible. Kind Regards EuMeds

William

Feefo Tarafından Doğrulanmış

4 years ago

William, PharmXtra hakkında ne dedi?:

Dependable efficient service

I have been regular customer of eumeds for several months and have never had any problems with the service they provide. Orders are handled quickly and accurately with good communication if required....

Devamını oku

Owen

PharmXtra

3 years ago

Hi William, Thank you for this positive review and for recommending us, we will keep trying our best to continue satisfying our customers. Kind Regards EUMeds

Luz

Feefo Tarafından Doğrulanmış

London

4 years ago

Luz, PharmXtra hakkında ne dedi?:

Efficient and easy to use

Very good and helpful, will definitely use them again and will recommend to friends

Owen

PharmXtra

3 years ago

Hi Luz, Thank you for this positive review and for recommending us, we will keep trying our best to continue satisfying our customers. Kind Regards EuMeds

Güvenilir Müşteri

Feefo Tarafından Doğrulanmış

4 years ago

I am waiting on my prescription so can’t comment as yet

The service is very helpful but I would like more update on where my order is. I ordered on Wednesday last week.

Owen

PharmXtra

3 years ago

Hi there, Thank you for this review. Please note that you can keep up to date with the tracking process to see the process of your order. Kind Regards EuMeds

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

PharmXtra Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?