Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

ExoticDirect İncelemeleri

1,993 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

8 years ago

Polite, efficient and easy to do business with

Louise

ExoticDirect

8 years ago

Hi there

Thank you for taking the time to leave us your great review!

It is lovely to hear that you have found us polite, efficient and easy to deal with.

Kind Regards

The Exotic Direct Team

Trusted Customer

Buxton Derbyshire

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

Really great service! Thank you for all your help really helpful when we needed you can’t thank you all enough!😊

Martin

ExoticDirect

8 years ago

Dear Mrs Wren,

Many thanks for your review and we are delighted to hear that you are happy with our service.

The Exotic Direct Team

Trusted Customer

Westoning

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

Excellent service

I didn’t have to do anything. It was all done for me.

Martin

ExoticDirect

8 years ago

Dear Mr Northwood,

Many thanks for your review and we are delighted that you found things so easy with our service.

The Exotic Direct Team

Trusted Customer

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

Fast and efficient service

Martin

ExoticDirect

8 years ago

Dear Mr Bourne,

Many thanks for your review and we are delighted to hear that you are happy with our service.

The Exotic Direct Team.

Trusted Customer

8 years ago

Yüklenen medya

(1) medyanın tümünü görüntüle

Trusted Customer, ExoticDirect hakkında ne dedi?:

My Bird is healthy no need to see vet also I am happy with exotic direct very helpful

Martin

ExoticDirect

8 years ago

Dear Mr Khetia,

Many thanks for your review and we are delighted to hear that your pet is healthy and that you are happy with our service.

The Exotic Direct Team

Trusted Customer

Jersey

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

Cheaper than last year, amazing!

Renewal was received but to trash inbox so was missed. Call from Exotic Direct as concerned I had given feedback advising I hadn’t received.

Alec

ExoticDirect

8 years ago

Hi Caroline,

Thank you for taking the time to add this second comment to your initial review and also for changing the star rating you've given us. You didn't have to do this, but we are very grateful that you did.

Whilst it's a shame you missed the original email about your renewal, I'm glad to read that we were able to work with you to find the policy documents that you needed.

If we can be of any further assistance in the future (or if you've not received documents from us when you were expecting to) please do give us a call on 0345 982 5505.

Best regards,

The Exotic Direct Pet Insurance Team

Trusted Customer

Bristol

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

10/10 An Excellent Provider

An easy, smooth and painless experience during a emotionally draining time for my partner and I. Exotic Direct did their part to ensure that the passing of our Chameleon did not have the added stress...

Devamını oku

Hayley

ExoticDirect

8 years ago

Hi Peter,

Thank you so much for your lovely review.

We understand that the passing of a pet can be extremely difficult and our aim is to make these times as easy as possible for our customers.

Thanks again!

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

I would recommend them to others and I would use them again

Martin

ExoticDirect

8 years ago

Dear Mrs Hoyland

Many thanks for your review and delighted to hear that you are happy and that you will continue to renew with us.

Many thanks,

The Exotic Direct Team

Trusted Customer

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

thanks for help, on when required.

very much so i would buy again as my Insurance is through you for. For my Tortoises which are 15 years old now.

Martin

ExoticDirect

8 years ago

Dear Mr Keeley,

Many thanks for your review and delighted to hear that you are happy with us and that you will be renewing with us.

The Exotic Direct Team

Trusted Customer

8 years ago

Trusted Customer, ExoticDirect hakkında ne dedi?:

Awesome

Took a little longer than 5 days but still a fast hassle free experience. Would definitely recommend Exotics Direct for your animal insurance.

Martin

ExoticDirect

8 years ago

Dear Mr Copson,

Many thanks for your review and we are delighted to hear that you found the whole experience so easy and hassle free.

The Exotic Direct Team

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

ExoticDirect Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?