Celebrity Cruises Değerlendirmeler

Thank you for your feedback Brett, we look forward to welcoming you onboard!

Thank you for your feedback Alan, we are very happy to hear about your experience onboard and look forward to welcoming you back onboard with us in the future!

Thank you for taking the time to rate our service Christopher.

Thank you so much for your feedback Joan, we look forward to welcoming you onboard!

Thank you for taking the time to rate our service Sarah.

Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with the level of service after your booking was made, and we apologise for any inconvenience you experienced when using our app. Should you require assistance, our team can create an IT ticket so our dedicated IT support team can investigate this further. With regards to the drinks package, please note that the Premium Drinks Package includes beverages priced up to $19 per serving ($23 for sailings from UK and Australian ports). We offer a wide variety of both alcoholic and non-alcoholic options within this allowance. We apologise if this was not made clear and appreciate your feedback on this matter. Should you have any further questions or require additional assistance, please do not hesitate to contact us on 0344 493 2043 or via email at customserviceuk@celebritycruises.com. Once again, we thank you for bringing this to our attention.

Thank you for your feedback Peter.

Thank you for your lovely feedback Catherine. We are delighted to hear that you have rebooked with Hannah and to be welcoming you onboard again soon!

Thank you for your feedback, we look forward to welcoming you onboard.

Thank you for your feedback Robert. We are very sorry to hear about your experience and the frustration caused. This is not the level of service we aim to provide, and we sincerely apologise that you felt unsupported after your booking. We value your comments and this will be shared with the relevant teams as we work to improve our service and communication. In the meantime, if you have any further queries or concerns, please feel free to reach out to us on customerserviceuk@celebritycruises.com or contact 0344 493 2043 and our team will try their best to assist. Thank you again for bringing this to our attention.