Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Waltons İncelemeleri

Güvenilir Müşteri

9 years ago

Delivery and service where good. Product was fine for the money.

Waltons

9 years ago

Good afternoon,
I am pleased to know that you were happy with the standard of service we provided and that your shed was good value for money. Thank you for your feedback.
Kindest regards,
Kirstie - Waltons Team

Ürün değerlendirmeleri

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I am really sorry to hear you are not entirely satisfied with your new shed. I have tried to call earlier and left you a voice message which I hope you will be able to pick up later. Should you require further assistance, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk and we will resolve any outstanding issues.
Kindest regards,
Kirstie - Waltons Team

Alışveriş tarihi: 14/04/2017

0

TC

Trusted Customer

9 years ago

Trusted Customer, Waltons hakkında ne dedi?:

The product was as described and delivered on time,the driver was most helpfull

Waltons

9 years ago

Good afternoon,

I am pleased to know that you are happy with the standard of service provided, in particular, the delivery service and that you are pleased with your summerhouse too.

Kindest regards,

Kirstie - Waltons Team

Ürün değerlendirmeleri

Alışveriş tarihi: 14/04/2017

0

Güvenilir Müşteri

9 years ago

Good purchase

Item as specified, delivery when requested, good price!

Waltons

9 years ago

Good afternoon,

It is great that you are happy with the service received and the value for money of your overlap shed. Thank you for your feedback.

Kindest regards,

Kirstie - Waltons Team

Ürün değerlendirmeleri

Alışveriş tarihi: 06/04/2017

0

TC

Trusted Customer

9 years ago

Trusted Customer, Waltons hakkında ne dedi?:

Top matks

From start of ordering online and it being delivered when they actually said they would brilliant the delivery guy was very charming and placed my order were needed carnt wait for yr summer house to...

Devamını oku

Waltons

9 years ago

Good afternoon,

I am pleased to know that you are happy with the standard of service received and I am sure you will love your summerhouse and have many happy years of use from it. Thank you for your positive feedback, its appreciated.

Kindest regards,

Kirstie - Waltons Team

Ürün değerlendirmeleri

Alışveriş tarihi: 15/04/2017

0

TC

Trusted Customer

9 years ago

Trusted Customer, Waltons hakkında ne dedi?:

The playhouse was del

Waltons

9 years ago

Good afternoon,

Thank you for your positive review - it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Ürün değerlendirmeleri

Waltons

9 years ago

Good afternoon,

I am thrilled to know that you are extremely pleased with the quality of your playhouse and the delivery service provided. It is wonderful to know that you find both the playhouse and service to be of an excellent standard and you would definitely use Waltons again. It is lovely to hear from happy customers and we appreciate you taking the time to provide us with your great review.

Kindest regards,

Kirstie - Waltons Team

Alışveriş tarihi: 14/04/2017

0

TC

Trusted Customer

Mannchester

9 years ago

Trusted Customer, Waltons hakkında ne dedi?:

Disappointment

Service was excellent but a bit disappointed with the shed if I'd seen it first and not on line I wouldn't of gone for it as it is a bit flimsy

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, It’s great to hear that you found our service to be of an excellent standard and I am sorry to hear you are not entirely satisfied with your new overlap shed. I called earlier and have left a voice message which I hope you will be able to pick up later and should you require further assitance, please contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Ürün değerlendirmeleri

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, It’s great to hear that you found our service to be of an excellent standard and I am sorry to hear you are not entirely satisfied with your new overlap shed. I called earlier and have left a voice message which I hope you will be able to pick up later and should you require further assitance, please contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Alışveriş tarihi: 14/04/2017

0

TC

Trusted Customer

Warminster

9 years ago

Trusted Customer, Waltons hakkında ne dedi?:

Check the roof felt quantity

Product was good and arrived when stated, easy to assemble, only problem was only one 5 MT roll of roof felt left.

Waltons

9 years ago

Good evening,
Thank you very much for your feedback and for taking my call just now,
I am really sorry that we didn't deliver the correct amount of roofing felt for you and as discussed I have rectified this for you and I hope you enjoy your new Tongue & Groove building for many years to come.
Kindest regards
Mike - Waltons Team

TC

Trusted Customer

9 years ago

As I have had a call from Mike to discuss my shortage of roof felt and on account of the excellent after sales service I have reviewed my rating to excellent. Thank you very much.

Ürün değerlendirmeleri

Alışveriş tarihi: 13/04/2017

0

Güvenilir Müşteri

9 years ago

Willow gazebo

Ordered a willow gazebo on-line. Had confirmation call within about 2 hours to arrange required delivery date. Delivery was as agreed and drivers put it in our garage for us. Exceptionally pleased...

Devamını oku

Waltons

9 years ago

Good afternoon,

I am glad that you are happy with the service provided and I thank you for your feedback!

Kindest regards,

Kirstie - Waltons Team

Ürün değerlendirmeleri

Alışveriş tarihi: 25/10/2016

0

Güvenilir Müşteri

9 years ago

Excellent Service, Great value & solid summerhouse

Easy to order online, Excellent quality summerhouse, really good value, Prompt delivery. Email & text by courier & said when it was going to arrive & it was on time.

Waltons

9 years ago

Good afternoon,

I am delighted to know that you are pleased with all aspects of the service, from the easy ordering process to the prompt delivery. Your feedback is appreciated!

Kindest regards,

Kirstie - Waltons Team

Ürün değerlendirmeleri

Alışveriş tarihi: 12/04/2017

0

TC

Trusted Customer

Seaton Devon

9 years ago

Trusted Customer, Waltons hakkında ne dedi?:

Excellent service, highly recommended.

Easy to order, arrived before 28 days, driver was great unloaded kit to where I needed it. Very pleasant experience.

Waltons

9 years ago

Good afternoon,

I am glad you found the whole experience to be a pleasant one and also pleased to know that our driver was able to go above and beyond to ensure customer satisfaction. Thank you for taking the time to provide us with your review.

Kindest regards,

Kirstie - Waltons Team

Ürün değerlendirmeleri

Alışveriş tarihi: 10/04/2017

0

Waltons Değerlendirmeler

Waltons 8ft x 8ft Tongue and Groove Wooden Multi-Store Garden ShedBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleShed was a bit on the flimsy side. Floor needs to be reinforced.

7 x 7 Waltons Bournemouth Wooden SummerhouseBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleIts a lovely summerhouse just the right size for us.

8 x 6 Waltons Windowless Overlap Apex Wooden ShedBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleProduct exactly as described, only problem was that roof batten split slightly on installation so I had to reinforce.

7 x 7 Waltons Premier Corner SummerhouseBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleVery good service from start to finish

10 x 8 Waltons Overlap Apex Wooden ShedBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleThe shed was a bit flimsy

12 x 8 Waltons Tongue and Groove Apex Wooden ShedBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleShed good but let down by lack of roofing felt.

Willow Screening 200cm x 400cmBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleExcellent quality. Easy to assemble. Looks fantastic

Waltons 8ft x 10ft Vermont Wooden SummerhouseBu ürün hakkında daha fazla değerlendirmeÜrün Web Sitesini GörüntüleReally good for £700. Lovely piece to add to our garden. Easy to construct too.

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?