Feefo değerlendirmeleri nasıl toplanıyor?

Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.

Kimler Feefo değerlendirmesi yapabilir?

Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.

Değerlendirmeleri nasıl doğruluyoruz?

Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.

Sahte değerlendirmelerle nasıl başa çıkıyoruz?

Feefo, yalnızca doğrulanmış alıcıları geri bildirim sağlamaya davet ettiğimiz için, insanların sahte değerlendirmeler yapmasını önler.

Aviva Ireland Değerlendirmesi | Müşteri Hizmetleri {{merchantUrl}} Değerlendirmesi | Feefo

21,953 değerlendirmenin tümü gösteriliyor

Güvenilir Müşteri

9 years ago

Everything was done quick and easy. Good value.

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you found us quick and easy to do business with!

All the best – Amy

Trusted Customer

9 years ago

Trusted Customer, Aviva Ireland hakkında ne dedi?:

Despite forwarding documents for car insurance within requested timeframe I received two letters outlining aviva would cancel my policy if I didn't forward documents.

Amy

Aviva Ireland

9 years ago

Hi Colin,

We are sorry to hear about your experience. I know one of our agents have been in contact to resolve this issue for you, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy

Trusted Customer

9 years ago

Trusted Customer, Aviva Ireland hakkında ne dedi?:

Agent wasn't very helpful at all. I've been with ye for years, have another car policy with ye and house insurance and when I asked if there was anything could be done with the price was told "no get...

Devamını oku

Amy

Aviva Ireland

9 years ago

Hi Martin,

We are sorry to hear about your negative experience and we are following up on the content of the conversation. An agent has tried to make contact so that we can investigate further.

Kind Regards - Amy

Trusted Customer

9 years ago

Trusted Customer, Aviva Ireland hakkında ne dedi?:

Fantastic personalised service

Sinead Hayes was fantastic and the model of what a customer service should be! I can't believe she was only 6 weeks into the job!

Amy

Aviva Ireland

9 years ago

Hi Gillian,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you had a positive experience with us.

I will make sure to share your feedback with Sinead!

All the best – Amy

Trusted Customer

9 years ago

Trusted Customer, Aviva Ireland hakkında ne dedi?:

Good customer service

Overall very happy

Amy

Aviva Ireland

9 years ago

Hi Olga,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you are had a good experience with us!

All the best – Amy

Trusted Customer

9 years ago

Trusted Customer, Aviva Ireland hakkında ne dedi?:

He was very easy to deal with and helpedme get a great policy price

Kevin Dolan was very professional and helpful

Amy

Aviva Ireland

9 years ago

Hi Fiona,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you had a great experience with us!

I will make sure to pass on your feedback to Kevin.

All the best – Amy

Trusted Customer

9 years ago

Trusted Customer, Aviva Ireland hakkında ne dedi?:

very efficient and individual (sorry cannot remember name) was very good

Amy

Aviva Ireland

9 years ago

Hi Elizabeth,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re very glad that you found us easy to do business with!

All the best – Amy

Güvenilir Müşteri

9 years ago

Very slow communication from them. Policy started 3 weeks ago and I still have not received my disc

Amy

Aviva Ireland

9 years ago

Hi there,

We are sorry to hear of the delay in dispatching your disc. I know one of our agents have been in contact to resolve this issue for you, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy

Trusted Customer

9 years ago

Trusted Customer, Aviva Ireland hakkında ne dedi?:

I was very impressed with the speed of the transaction, and the price was right.

Amy

Aviva Ireland

9 years ago

Hi Bill,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that your experience setting up a policy with us was so efficient!

All the best – Amy

Güvenilir Müşteri

9 years ago

Thank you

Job well done

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback.

All the best – Amy

Değerlendirme daveti almadınız mı?

Feefo Trusted Service Awards

Bağımsız ödüllerimiz, müşteri hizmetleri alanında en iyi markaları ödüllendirmektedir. Kazananlar, müşterilerinden aldıkları puanlara göre belirlenir.

Trusted Service Awards nedir?

Feefo değerlendirmelerine neden güvenmelisiniz?

Feefo hakkında daha fazla bilgi alın

Aviva Ireland Değerlendirmeler

Feefo değerlendirmeleri nasıl toplanıyor?

Kimler Feefo değerlendirmesi yapabilir?

Değerlendirmeleri nasıl doğruluyoruz?

Sahte değerlendirmelerle nasıl başa çıkıyoruz?