Great customer service with a willingness to help us achieve a great deal with a friendly approach and very knowledgeable. Looking forward in dealing with this company again for any future cruise.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you so much for your feedback. Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again.
Kelly Hapi that I dealt with was informative and helpful, and rang me back when she said she would.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience.
วันที่ซื้อ: 26/01/2019
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
7 years ago
They need to listen to their clients and check information properly before they just process
They make statements to hook you in then can’t make good on their promises and then the customer is out...
อ่านเพิ่มเติม
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We appreciate you taking the time to provide us feedback & will be in touch to see if there is anything further we can do to assist with your booking. Thank you
Your company has demonstrated an incredible lack of professionalism. Just check my file and you will see that a refund due weeks ago is still unpaid and your staff have failed dismally to communicate...
อ่านเพิ่มเติม
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your feedback, we are sorry to hear that this is yet to be finalised for you. Please be assured we will contact you soon to remedy this.
It was poor because we got stitched up by buying into the 2for1 deal the pricing was not as it should and all 6 of us backed out of that deal
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry to hear about your first experience. We appreciate your feedback and would like to learn more about your experience. We will touch base with your shortly and look forward to speaking with you soon.
I booked 4 cabins and was hoping to get 3 adjoining and I picked the cabins I was after and Kent got them for me. Was I satisfied, well I have just booked 2 more cruises with Kent.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your feedback, we appreciate your time and will certainly let Kent know of your comments. We look forward to booking you again in the future.