Inspiring and empowering customers to read, learn, create and play
บริการ
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
เรตติ้งในปีที่ผ่านมา
แสดงคำวิจารณ์ทั้งหมด 269,282 คำวิจารณ์
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
Unhappy
Didnt recieve my parcel and had to cancel. I emailed tl ask when it would be despatched and apparently they couldn't give me a date
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was not delivered to you.
Unfortunately with the warehouse relocating this caused delays with the orders. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
Service
Very good, when making enquiries about my order very helpful thank you
0
แบ่งปัน
MR
Marion Ryall
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
Marion Ryall พูดเกี่ยวกับ The Works ว่าอย่างไร:
100% as always
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
0
แบ่งปัน
PH
Patsy Harris
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
Very poor service
Items missing from the delivery. No contact or reason why , basically a faceless customer service.
The worst experience I have had with any service/ supplier.
I will not be shopping here again....
อ่านเพิ่มเติม
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with items missing.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
ลูกค้าที่ไว้วางใจได้
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
Bad service
Bad service, my order hadn't arrived after 2 weeks, I didn't receive any communication from them as to why, so I emailed them, and i was told they were moving into a new warehouse so orders were...
อ่านเพิ่มเติม
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse,
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
AT
Amalia Telbis
ตรวจสอบ#โดย #Feefo #แล้ว
9 months ago
Amalia Telbis พูดเกี่ยวกับ The Works ว่าอย่างไร:
Nothing in the cardboard box had extra packing. Currier left the box outside in the rain, everything was damaged by the rain by the time I got home. I had books and lot of presents that were all...
อ่านเพิ่มเติม
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was delivered to you damaged.
Please send any images of the damaged items to our customer service team to enquiries@theworks.co.uk.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
MW
mark wells
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
9 months ago
mark wells พูดเกี่ยวกับ The Works ว่าอย่างไร:
Failed to deliver, twice.
Twice have taken my order for a puzzle board and twice failed to deliver it. Waste of time with a company not set up to work as an internet shop.
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was not delivered to you.
Unfortunately due to the warehouse relocating there were some issues with the deliveries.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
แบ่งปัน
LW
LINDA WHELTON
ตรวจสอบ#โดย #Feefo #แล้ว
GBR
9 months ago
LINDA WHELTON พูดเกี่ยวกับ The Works ว่าอย่างไร:
Don’t waste your time
Waste of time ordering never receive anything except refund. Two years running ordered for Christmas presents for family and EVERYTHING out of stock !!!! Ordered early as well so now unsubscribed not...
อ่านเพิ่มเติม
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was not delivered to you.
This will be passed to the relevant department.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.