It was delivered on time and the delivery man was very obliging he put the item in the yard for me. There was a problem, the connector did not fit my gas bottle and I don't know where to get one.
The item arrived damaged in several areas. The enamel on the hood was incomplete in 2 areas. One of the wooden shelves was split, and several screws were missing. If we had not needed the BBQ for...
อ่านเพิ่มเติม
The BBQ Store
The BBQ Store
13 years ago
We are very sorry your BBQ arrived damaged, we buy these direct from OUTBACK and are sealed by them, we have now sent you replacement parts and hopefully your BBQ is in good order
Apologies for the inconvenience this has caused you
ลูกค้าที่ไว้วางใจได้
13 years ago
I am delighted to be able to change my review of the BBQ Store. Following my review they contacted me very quickly and offered to replace the damaged parts of my BBQ despite the fact I had already used it. The replacement parts were dispatched the same day and arrived the next morning. I fully accept that the BBQ was dispatched as it arrived to them from the manufacturer. In light of the exceptional customer service I received, I would have no doubt in recommending The BBQ Store to anyone. Many Thanks to Emma, great service.
