Almost everything on the tour was high quality - the travel, the tours, the hotels. However I experienced a few changes to arrangements during the booking process.
Hi Stephanie,
Thank you for taking the time to review your recent holiday with us.
We are saddened to learn that you experienced this issue inside your cabin on board the MS William Wordsworth, and for the clear effect these issues had on your overall enjoyment of the cruise. We fully understand at Riviera the importance of high quality, comfortable accommodation and so be assured that your feedback in this regard will be taken very seriously, and will be investigated further. In order for us to do this, we will need some more information, so we would encourage you to write into us at info@rivieratravel.co.uk to provide us with further details.
Kindest Regards,
Jack Bailey
รีวิวสินค้า
Jack Bailey - Customer Services Department
Riviera Travel
7 years ago
Hi Stephanie,
Thank you for taking the time to review your recent holiday with us.
We are saddened to learn that you experienced this issue inside your cabin on board the MS William Wordsworth, and for the clear effect these issues had on your overall enjoyment of the cruise. We fully understand at Riviera the importance of high quality, comfortable accommodation and so be assured that your feedback in this regard will be taken very seriously, and will be investigated further. In order for us to do this, we will need some more information, so we would encourage you to write into us at info@rivieratravel.co.uk to provide us with further details.
Kindest Regards,
Jack Bailey
No complaints at all. I went on 3 day tour which was the right length. The longer one would have been too long as there's only so many lava fields to see before they get boring.
